Rated 3.7 out of 5 by 480
Rated 4.0 out of 5.0 by N0RBERT Does what it should do
Spot on HI express. Value for money, and decent and friendly staff.
Pretty good rooms, and overall a decent experience.
Not the best of locations, but OK. It's a bit of a stroll if you want to find anything other than the hotel when it comes to food. However, take away's available, and staff ready to help. Even the hotel Pizza was good.
November 18, 2015
Rated 4.0 out of 5.0 by supermac1 Excellent staff but average stay
We stayed here for 4 nights on a walking holiday. We paid for a "superior" room because we wanted a bigger than double bed. The bed was a double and the mattress was spongy. We just put up with it but wished we'd done something as soon as we arrived because we slept badly while we were there. Check the bed is all you've paid for!
The breakfast is ok but the only hot dish is sausages and scrambled eggs - ok if you're staying one night on business but not if you're there for 4 days.
After filling in the review, it says we give it 4/5 stars but feel 3/5 is a better reflection on our stay.
The staff were always helpful and cheerful.
November 12, 2015
Rated 5.0 out of 5.0 by Woman87 Convenient
Very close to Poole centre, near the greyhound track. Lovely inside. Superior room is more like a normal double room in any other hotel. Breakfast was a bit disappointing as they only had in terms of hot food...sausages, beans and scrambled eggs plus toast. They had other cold cereal and fruit etc. But it was still delicious, I just love hash browns and bacon. The people were nice.
November 11, 2015
Rated 4.0 out of 5.0 by sweet111 Enjoyable stay
Hotel centrally positioned ideal for visitors to Poole.
November 8, 2015
Rated 3.0 out of 5.0 by JRPerry Good Staff
It's an Average Hotel with a 4* Staff that looks well after you.
Special thanks for the F&B Manager (Sorry i can't remember the name) that did everything to make me feel home/ Comfortable and always with a smile on his face.
November 8, 2015
Rated 4.0 out of 5.0 by Peter57w Friendly
Overall good friendly and clean hotel but unfortunately breakfast is not the best.
November 7, 2015
Rated 2.0 out of 5.0 by HVSpark Sleepless nights
Poor bed and mattress. Failed plaster work in bedroom
Small slow lift. Difficult with baggage. Your staff were good but are being given somewhat inferior facilities to deliver the service they seem able to do well. .
November 6, 2015
Rated 3.0 out of 5.0 by cindy7darling lovely staff
staff at holiday inn poole are very professional and are always happy to help whenever we needed help. they come greeting you with smiles. i would recommend this hotel to family and friends. the only thing i was not happy with was the smell in the room. the room needed some air fresheners and the corridors too.
over all i was happy and would use this holiday inn again
November 5, 2015