Rated 4,7 out of 5 by 191
Rated 2,0 out of 5,0 by vettemissy Tiny and old
We stayed at this property on the way home from a vacation and were shocked at how old the property appeared. It is not easy to get to - you have to go about 1.5 miles down the turnpike to loop back to the hotel. The lobby was small and cramped. It smelled a little musty. Once we got checked in, we discovered the room was TINY and old. The bathroom was a joke and the shower head had lime buildup on it. The beds were also pretty hard. Overall, I would only recommend this place if you are trying to save on money and don't have many choices. There have to be better options in the area.
7. August 2014
Rated 5,0 out of 5,0 by aeo17 Very helpful and attentive staff
The staff were friendly and helpful. A wide variety of hearty breakfast choices that were available early, which is helpful. Housekeeping staff were attentive to comfort and cleanliness details.
5. August 2014
Rated 5,0 out of 5,0 by sideworking great hotel
peaceful hotel, great staff, great breakfast, newspaper at the door step every morning overall great stay
4. August 2014
Rated 5,0 out of 5,0 by Oyster Tom Excellent expweirnce.
I was very pleased with the room. I enjoyed interacting with the front desk staff, they were attentive to my needs and very friendly. For me having an elevator was very important.
2. August 2014
Rated 5,0 out of 5,0 by bluexsky921 Excellent Service and Quality Rooms
Friendly and accomodating staff, quality rooms and breakfast. Will definitely come back.
30. Juli 2014
Rated 5,0 out of 5,0 by Cathy TT Friendly Staff and Nice Hotel
The room is nice and clean. The beds and pillows are comfortable. The staff were very friendly and helpful. We liked the hotel and would recommend to friends and family. Thanks, Cathy.
30. Juli 2014
Rated 4,0 out of 5,0 by Traveller321aaa Good for short trip and friend service
Good for short trip and friendly service. Checked in late. Front desk is friendly. Forgot toothbrush at home and was able to get one from front desk. Room is good for my personally standard. thx
29. Juli 2014
Rated 5,0 out of 5,0 by Niffit 38 NEW standards of Value at this NEW Jersey HI Express
As a weekly business traveler I have experienced a spectrum of services, and the HI Express in Ramsey-Mahwah keeps me coming back.
The friendliness/attentiveness of the staff, the cleanliness and amenities within the property and the locale are the trifecta and I am the winner!
28. Juli 2014
Rated 5,0 out of 5,0 by lwk1 Pleasant stay
Competent and caring staff. Comfortable and well equipped room. My only complaint was doors slamming shut from the spring loading early in the morning.
23. Juli 2014
Rated 5,0 out of 5,0 by CEBmtl Efficient, convenient and comfortable
Walked in, there was one room left, booked it! Service was great, room was very nice and clean. Beds were comfortable, over all: would stay there again!
23. Juli 2014
Rated 5,0 out of 5,0 by djc111 clean and inviting
Room and service were above par in terms of cleanliness and friendliness. Check in and check out was a breeze. Television was difficult to navigate, the temperature did not get cold enough, and the bathroom vanity is located outside of the bathroom. Those issues pale in comparison to the room being clean and comfortable. Highly recommend for the price.
23. Juli 2014
Rated 5,0 out of 5,0 by CRNM Great Experience; Superb Staff
I cannot communicate in strong enough terms how pleased I am with this hotel which is located about 15 miles outside of NYC. The manager and the staff which run the facility are efficient, helpful and extraordinarily friendly. The accommodations are clean and comfortable and you can always plan on getting a good rest on their beds. The dining facility while relatively small in size is run efficiently and offers the customers a wide variety of tasty choices for their breakfasts. The reception personnel are well schooled on how to make their overnight occupants comfortable from the moment they enter the door to the moment they leave. If you need anything, the staff will do their best in helping you obtain what you are looking for. And the "price is right". Being just 15 miles from NYC this hotel is clearly the "best value" you will get in the area.
22. Juli 2014
Rated 5,0 out of 5,0 by CRNM Clearly Best Value Hotel in Bergen County
I'm almost hesitant to write so positively about the Holiday Inn Express in Ramsey, NJ in fear that it will be constantly filled up and when I need to use it there will be no rooms available. with that said it is important to communicate that the management team (Manager-Heena# and her staff do an amazing job in every aspect: from the reception to departure the staff is on top of things. They have a very nice breakfast #free# setup and the food is plentiful, as well as prepared properly; the food attendant constantly stays on top of the situation and keeps the eating room clean.
The hotel is convenient to lots of restaurants in the area; not that far from NYC #20 to 25 minutes); and has great rates when compared with hotels in NYC.
Great place-highly recommended.
21. Juli 2014
Rated 5,0 out of 5,0 by Imon Great place for overnight stay.
It was a great stay. My only suggestion is to have more people covering the breakfast area when the facility is full for staff not able to keep up with cleaning tables.
17. Juli 2014
Rated 5,0 out of 5,0 by Gungis Nice Stay
This hotel was very nice for what we paid. Nice staff, clean room, all as it was supposed to be.
15. Juli 2014
Rated 5,0 out of 5,0 by Sally 333 Staff
The staff treat you as if you were in a fancy hotel.
14. Juli 2014
Rated 5,0 out of 5,0 by Mama Lynn Front Desk/Customer Service
When we finally found this hotel, we were exhausted and ready for a good night sleep. Front Desk gave us options of rooms available, explained that though the breakfast area was not open we could still get juice or coffee, I thought that was quite nice,
Then in the morning my husband needed help with directions, and they were nice enough to print out a mapquest info that got us directly where we needed to go.
13. Juli 2014
Rated 3,0 out of 5,0 by winckatme nice average hotel
Nothing special to write. This was just another hotel. It was a quiet nights sleep as we got in late from driving. Easy to book a room and check in was easy.
10. Juli 2014
Rated 4,0 out of 5,0 by red80284 Great Room
I have never stayed at a Holiday Inn before and this room was great. The bed
25. Juni 2014
Rated 5,0 out of 5,0 by overworkedforthemoney service
the staff always goes above and beyond to make sure your stay is great.
18. Juni 2014
Rated 5,0 out of 5,0 by asfdaf Very friendly staff
Great staff- very friendly and they make the difference
13. Juni 2014
Rated 4,0 out of 5,0 by Taboox Hospitable and comfy but lacks choices at breakfast
Liked: Comfortable beds, smiling host, tranquility, short walk from reception to room.
Disapointing : I am used to breakfasts with more variety (eggs, bacon, waffles, fruits, types of breads) in other Holyday Inn Express I have visited elsewhere in Canada and the USA. On the good side, the food was good.
11. Juni 2014
Rated 5,0 out of 5,0 by Mrs. D. Request
The only request I would make is that in the handicap room where my dad stayed, they don't seem to have handicap toilets, another words they are low to the ground, even when we stay in Woonsocket every year in October, we experience the same problem. The toilets are very low and difficult for someone like my dad to sit and then get up again.
10. Juni 2014
Rated 5,0 out of 5,0 by charlie03 Helpful staff and comfortable room
The staff at the hotel was extremely courteous and responsive. The hotel was very clean and the room very comfortable.
9. Juni 2014
Rated 5,0 out of 5,0 by Hema Great service, good breakfast, comfortable, clean hotel
I had booked 5 rooms for two nights at the HI Express Ramsey-Mahwah to accomodate my out of town guests in my town for an event. The hotel was very caring in accomodating my requests right from the time before the guests arrived, during theiry stay and aterward with caring, courteous service. Of course, the location is convenient, prices were good and breakfast inclusive deal made it an amazing deal; but staff being good listeners and following through on everything they could do to make my guests comfortable left me very pleased in the end. I felt like HI Ramsey-Mahwah were my partner in my hospitality to my out of town guests in this area.
3. Juni 2014
Rated 5,0 out of 5,0 by LEAP front desk staff
Your front desk staff at the HIE in Ramsey-Mahwah were extremely friendly, helpful, and always smiling. Both the day person and night person (each working 12-hour shifts all week) were always courteous and friendly and went out of their way to make visitors welcome to the hotel.
2. Juni 2014
Rated 5,0 out of 5,0 by Former East coaster Repeat customer
Have stayed at this location numerous times over the years & have ALWAYS received excellent service. The staff was professional & caring & went out of their way to make sure our stay was enjoyable & our needs were met..
27. Mai 2014
Rated 5,0 out of 5,0 by JMNY A nice place to stay
Had a pleasant experience staying at Holiday Inn Ramsey. Check in was quick and the young lady at the desk was very helpful. The hotel and rooms were very clean and comfortable. The breakfast was good, Fresh baked cookies were a nice touch. Centrally located on a main road with a Pizza Hut right next door.
26. Mai 2014
Rated 5,0 out of 5,0 by Sal F Great Staff. Great Location.
Highly Recommend this property. Great Staff and a good location.
19. Mai 2014
Rated 4,0 out of 5,0 by happy to travel Excellent front desk staff
My husband and I stayed recently for two nights. The only problem that we encountered was that there is a lot of road noise which might bother light sleepers. The staff was very accommodating. Everything was very clean. Breakfast was not a highlight. I think Holiday Inn needs to work on some new breakfast options that are not so carb intensive.
6. Mai 2014