Rated 4.6 out of 5 by 352
Rated 3.0 out of 5.0 Quality of Food
Quality of food was not good. That was really the thing that sticks out the most. But your staff was really nice and friendly.
November 23, 2015
Rated 3.0 out of 5.0 by Tcarbone Room 102
These room with the bathroom sick being in the room area are very impractical especially when you have a guess staying with you. In this situation it was my girl friend. I had to get up for work at 5:00 am while she didn't have to get up until later. Trying to get ready woke her because of where the sink is located.. Very impractical . Give that situation I would not be staying in that hotel. One other annoying issue is the iron in the room. It was not working to good so I when to the front desk for a replacement. It was a new Hmalton Beach iron similar to the one I was replacing. Well as a word of advice I would strongly suggest not buying that HB model because it didn't work any better then the one I replaced. not sure I'd stay there again if my girl friend is traveling with me.
November 22, 2015
Rated 5.0 out of 5.0 by JeffS35 Comfortable Matress and Pillows
Nice night's sleep. Room Temp was easily adjustable for most comfort. Very quiet. Room was also spotless. Bathroom equiped with necesssary eminities. Very frienldy staff willing to help with any issues. Hotel was easily accessible to major roads for quick departure to desitination. Located near many restuarants.
November 20, 2015
Rated 5.0 out of 5.0 by Steve1432 Comfortable bed, convenient breakfast and great service
Each year that I stayed at the HIE in Ramsey-Mahwah has seen improvements. Consequently, I have no qualms about recommending this hotel. The beds were fantastic and the front desk staff was experienced, an excellent source of local information and atttentive to my needs. The convenience of breakfast in this hotel was one of the key determinants in my repeat lodging here.
November 16, 2015
Rated 5.0 out of 5.0 by kessie54 clean, comfortable, and excellent service.
Front desk staff was super helpful and friendly. Nice breakfast plus fruit, cookies, tea, hot chocolate, available in lobby/great room at other times. Room and common areas clean and comfortable.
November 15, 2015
Rated 4.0 out of 5.0 by denis66 Professional Staff
Staff struck the right balance between great service and overbearing presence
November 15, 2015
Rated 5.0 out of 5.0 by Todd-K Staff
Hina (Front Desk Manager) is the best!! Customer service at the Holiday Inn Express - Ramsey is always excellent (very accommodating).
November 14, 2015
Rated 5.0 out of 5.0 by taxterry Quality sleep
Always glad to enjoy quality sleep on noisy Route 17. Safe and secure environment near Upper Saddle River, NJ, at reasonable cost. Very pleasant and knowledgeable staff. This visit, David at the Front Desk was especially helpful.
November 8, 2015