Rated 4,0 out of 5 by 99
Rated 1,0 out of 5,0 by frito9 unhappy
Room smelled musty or from smoke ... was charged more then my contracted rate ... when called mgr Karen and General Mgr Debbie neither has responded in 48 hours so far
15. Juli 2014
Rated 4,0 out of 5,0 by mlprdh Spacious clean room, comfortable mattress.
My fiance and I stayed at the Holiday Inn Express and Suites Long Island-East End for 2 nights, Sunday and Monday. The front desk staff gave us one bottle of water, as I am a priority club member. I understand I should have been given a choice of an item. We had a King Suite. I requested a room far from elevator. It was just around the corner from one. We were told, if we did not like room, we could move to a Queen Suite. Unfortunately, we were directly across from the ice machine!! The room was very nice and clean and the mattress extremely comfortable. I highly recommend this hotel. Tip: request room far from elevator and ice machine. Also, we were in a room facing the highway, which is loud. Request one on the other side. I had ear plugs, so it was fine. "Kitchen" had no light; difficult to see.
9. Juli 2014
Rated 1,0 out of 5,0 by castle Holiday Inn Stay
My overall review was that for the price more attention should have been considered for the readiness of the room.
9. Juli 2014