Rated 4,0 out of 5 by 427
Rated 4,0 out of 5,0 by donctln IMPROVEMENTS NEEDED
BEDS ARE HARD
LOW WATER PRESSURE
FOOD POOR QUALITY
ASKED FOR BACON AND SCRABBLED EGGS TOLD WE JUST HAD IT. I REPLIED I BEEN HERE 4 DAYS SO WHEN WAS IT SERVED?
NO HOT TUB OR WHIRLPOOLS
HOTEL NEEDS TO BE UPDATED HAS FEEL OF THE 80'S.
BATHROOMS ARE IN POOR CONDITION
29. August 2014
Rated 5,0 out of 5,0 by Stridar9 My overnight stay
Very nice hotel with a helpful staff. The shuttle to O'Hare airport was on time. The pool and fitness center were nice. The room was clean and comfortable. The internet worked fine. Location was good. Parking was good.
28. August 2014
Rated 2,0 out of 5,0 by Kwansai fair/average experience
There weren't significantly negative points about HI Express O'Hara, but it wasn't above-average in any respect except for the shuttle bus driver who did his utmost to fit me onto the shuttle traveling from airport to hotel in the evening. Tons of passengers and he put me in front seat. Thank you. Where to actually meet the shuttle was confusing for me to figure out even after having called reception which spoke a very foreign-accented English difficult to comprehend.
The fitness center (treadmill/elliptical room, not the swimming pool section) is 24-hour which is a positive point as well.
The hotel is large for an HI Express. My purpose was one-night stay to meet a next-day flight. Didn't have time to eat breakfast. No breakfast bags like at similar competing hotels. Reception behavior--nothing to gratify over. It's just a big mid-brand hotel which charges quite a bit for what is offered to customer.
28. August 2014