Rated 4,2 out of 5 by 232
Rated 4,0 out of 5,0 by PITS2 Great Value for San Diego
Okay I agree with others that the property is a bit dated with older carpets, furnishings and noisy A/C systems. Having said that, the property was clean, internet was great, hot water was plentiful and the staff from shuttle to managers were excellent (thanks Stan, Tameika and Renee).
Called for airport shuttle and within 15 minutes they were there for a stress-free drive to the hotel. Greeted very warmly as a Gold Elite member and had room upgraded. Since I was there for a convention and couldn't take advantage of the amenities offered (manager's reception, discounted lunch & dinner), they instead gave me a bottle of wine which I thought was an excellent touch.
I only stayed there one night as I had previously booked the Hotel Indigo (closer to convention center and with other work colleagues) for 2 nights but due to change of plans couldn't get in the first night. This hotel provided a great value and would certainly consider staying there again.
19. August 2014
Rated 5,0 out of 5,0 by Chrisin Michigan Bereavement reservation option
We had a tragic death in our family and had to come to San Diego at the last minute. My airline (Delta) told us that we might get a bereavement reservation charge. I was told when I called Holiday Inn SD that there were NO rooms available at that lower charge. I was disappointed: I thought, how can a person plan ahead for this kind of need?
However, our room was perfect for what we needed and I only wish that we could've gotten the bereavement price as the whole trip was more than we were prepared to pay for and a break on the hotel would've helped a bit.
14. August 2014
Rated 3,0 out of 5,0 by Vinny52 Downtown San Diego
Overall, my experience at the Downtown H.I.E. was good, although I was not greeted as a member of IHG Priority Club member.
What disappointed me the most was the lack of air conditioning in the common areas of the hotel.
The staff is friendly and helpful and the hotel location is great.
14. August 2014