Rated 4,1 out of 5 by 465
Rated 1,0 out of 5,0 by PBRStreetGang Valet Nightmare
I called the hotel before checking in and was told self parking was available and the cost. Upon arrival; the Valet Boy had His personal vehicle blocking the entrance to the garage so that no one could self park. He told me Valet was mandatory and I could not park my own car. As I asked questions the Valet Boy became disrespectful to me, and it became clear that He was not to be trusted.
Unfortunately; I had to park two blocks away, and walk with my luggage back to the hotel.
When I complained to the Manager; He refused to do anything. This would be a nice place to stay in SF, only if Management did not allow the Valet to run roughshod over top of the Hotel guests.
Next time in SF; I will stay elsewhere.
Message to management: Fire the Valet company. They are a liability.
6. Juli 2014
Rated 5,0 out of 5,0 by Bacho59 Great Place
Front lobby was clean, cheerful and welcoming. The staff were very helpful and friendly. The room was clean and cheerful. Breakfast was always warm and good. Many options for breakfast.
4. Juli 2014
Rated 5,0 out of 5,0 by rocky155 Great location
Located within walking distance of the Wharf and Ghiradelli Square. The hotel has been updated and the rooms are great. Would be nice to have a fridge in the room, but that would be my only complaint. Overall a great place to stay.
3. Juli 2014