Rated 4,1 out of 5 by 515
Rated 2,0 out of 5,0 by Travel444477 Disappointed
I have mixed feelings about this visit. The hotel is extremely expensive and I used all of my points plus cash to stay… so my expectations were high. The room was great and very clean. My disappointments were (1) the entrance- we arrived and dropped the car off at the valet… There were at least four employees standing outside (I believe valet workers that were currently free) all were smoking cigarettes right outside the entrance. We could not avoid the cloud of smoke and had to stand in it while we removed our belongings from the vehicle. It also entered the car and caused the rental company to question if we had smoked in there. I am extremely adverse to smoke and we were forced to immediately shower and change to get the smell off. (2) The website states this is a non-pet hotel… one morning at breakfast two individuals were standing in the food area with a large pit-bull who was not overly friendly…. And obviously not a service dog. At this point we decided not even to enter the food area. The two individuals packed up bags of food in their book bags and left leading us to believe they were not even staying in the hotel. It is astonishing to me that not one employee of the hotel is designated to watch over the breakfast area and prevent these occurrences. There were several children and this could have been a dangerous situation.
19. August 2014
Rated 4,0 out of 5,0 by wandering couple very convenient in the downtown SF area
easy in and out, no hassles overall. good location for our purposes of relaxing and walking the streets to great restaurants. clean and safe feeling. we will use this again as we did last year at Christmas time for a play in downtown SF.
18. August 2014
Rated 5,0 out of 5,0 by Porkchop53 August 14, 2014 Stay for Seminar
very nice comfortable, clean, nice breakfast, loved it!
18. August 2014