Rated 4.6 out of 5 by 478
Rated 4.0 out of 5.0 by Anewname Nice hotel, would stay again.
In general, everything was great with this Holiday Inn Express. My only possible complaint was that the floor above my room was thin enough that I was awoken in the morning by the person in the room above walking about. That said, it wouldn't keep me from staying again.
July 4, 2015
Rated 5.0 out of 5.0 by nhasson9999 great staff and nice and clean place
excellent,excellent, excellent, excellent, excellent, excellent
July 2, 2015
Rated 5.0 out of 5.0 by lucasf740 Todo muy bien
El unico problema fue que en las dos habitaciones frente a la nuestra, habia un grupo de jovenes de 16/18 años aprox que gritaban y corrian por los pasillos de noche. Intente mediar con uno de ellos y me respondio de muy mala manera. Gritaban mucho y hacian ruido hasta las 3am,
June 30, 2015
Rated 5.0 out of 5.0 by Bijoubebe Exceptional Stay
Our stay at the Santa Clara location was exceptional. This is my first experience with HIE and I will no longer be using your competition. We checked in and had a leak in the rest room and were moved to a different room immediately. The hotel staff was excellent to deal with and even the hotel maids were very helpful. I will use HI from now on.
June 30, 2015
Rated 5.0 out of 5.0 by Ely_68 Great Service
This hotel had great service in all areas, including hotels cleanliness and breakfast area being well keep up with fresh food.
June 29, 2015
Rated 4.0 out of 5.0 by JackieZ27777 Good room and breakfast but internet quality is unreliable
As a Platinum IHG member who stayed at the location for 5 days, I found the room comfortable and the beds relaxing. Hot breakfast as a nice plus too. However, I found the internet quality to be disappointing, as it dropped at least every half hour and oftentimes I had to sign back in. This made it very hard to catch up on work and email. When I mentioned it to the front desk, they transferred my call to IT. IT said they would look into it and give me a call when it was a resolved, but they never called me back. As a Platinum member this lack of attention to my needs was unsettling.
June 28, 2015
Rated 5.0 out of 5.0 by Mangho1 Great guest service
This facility guest service is very good. Especially facility manager Michelle is great lady who assisted with an issue with billing. Thank you Michelle.
June 26, 2015
Rated 5.0 out of 5.0 by DenSquare Our favorite hotel in Santa Clara
We love this place! Staff are always professional and friendly. The rooms are modern, clean, big and comfortable. We stay here whenever we are in the Bay Area.
June 24, 2015