Rated 4.1 out of 5 by 382
Rated 4.0 out of 5.0 by Turtlepond Great Value
There wasn't a thing wrong with the hotel. My rating was based on location and the somber reason we were there. We will be returning to the New England area in a month and plan to stay in a location nearer the airport. Our flights have been early morning and while this location is doable...closer is better. I would not be surprised if we stayed here again because it is such a great value and surprisingly nice for the location.
May 30, 2015
Rated 5.0 out of 5.0 by surfdawg NE trip
Great airport hotel
Do not ASK me for a review and then tell me it is too short!
May 29, 2015
Rated 5.0 out of 5.0 by Pal. great service
Overall cleanliness, fast service, airport shuttle and proximity of downtown Boston.
May 29, 2015
Rated 1.0 out of 5.0 by Gkas Don't use park and fly feature
The hotel was fine. The problem is that it is over a half hour to the airport and more with traffic. It took ONE HOUR AND FORTY-FIVE MINUTES from the time we had our luggage and called for the van until the time the keys were in the car.
May 27, 2015
Rated 3.0 out of 5.0 by RKr404 Great house keeping
I did not like the fact that there was only one microwave in the hotel for all guest to use. I have dietary restrictions and this made it more difficult for me to stay on my diet my Dr. mandated. But house keeping was excellent the bed was comfortable room was nice and modern. Noise level was acceptable. For a family or a business traveler that eats out lunch and dinner this is a hotel I would recommend. If you are on a budget and have dietary restriction that require you to eat specific food and you like to bring back to th hotel left over food to reheat this is not the place. The breakfast was very well set up and I liked the quick breakfast they provided. A bag with orange juice an apple and a granola bar. when I was running late or in a hurry it was nice to grab the bag and head out.
May 26, 2015
Rated 5.0 out of 5.0 by MarieVli Comfortable, great location
Enjoyed my stay at the Saugus Holiday Inn Express while attending our son's graduation from Boston University. The only thing missing in the rooms are microwaves but that was not a major issue since we brought ours along after I found out about it prior to our trip.
The hotel is well situated close to familiar stores.
The staff was friendly and courteous.
I'll definitely stay at this hotel in the future and will recommend it to friends and family.
May 25, 2015
Rated 5.0 out of 5.0 by 2drinkwaters Great for cruise ship
Nice hotel, not so nice neighborhood but I did feel safe.
May 24, 2015
Rated 5.0 out of 5.0 by GAguy Great room and excellent service from hotel staff
The guest room was great. Relaxing. Just wished it had a microwave. The hotel staff was very professional, very helpful, and always had a smile. I would definitely stay there again and recommend it to all.
May 22, 2015