Rated 4,1 out of 5 by 141
Rated 1,0 out of 5,0 by Sky girl Horrible first impression!
As soon as I walked in to check in there was yelling at the front desk from another guest complaining about being overcharged. Then once my family and I got into our room at around 9:30 pm we get a call from the same girl at the front desk stating she gave us the wrong room and had to move us to another room. After a horrible first impression and being inconvenienced we packed our stuff and carried our babies down to the front desk to get our new key. Instead of an apology I was rudely accused of saying that I told them my last name was XXXXXXXX instead of XXXXX. How absurd and very unprofessional. If this is the kind of people they hire I will never stay at a HIE again! Worst customer service ever!!!!
21. Juli 2014
Rated 5,0 out of 5,0 by Pupilove Excelente estadía!
Excelente estadía, tranquilidad, limpieza, variedad en desayuno. Descanso!
20. Juli 2014
Rated 3,0 out of 5,0 by Morris951 Good location
This hotel is located at the edge of Solvang, just a nice walk to the tourist area. The staff is very friendly and professional and any questions or concerns were responded to quickly and efficiently. While the rooms could use some updating, everything was clean and well maintained and the food provided in the breakfast room was kept out and accessible throughout the breakfast hours.
17. Juli 2014