Rated 5,0 out of 5,0 by jacjaw Friendly & helpul staff
My daughter and I stayed overnight to save travelling back home after a long day. All staff had great smiles and were very friendly. Room décor was lovely and modern, room had plenty of light (many don't)and good comfy beds and room was quiet even though almost next to reception. Only fault I have with the room and reason for a good not excellent is the fact the shower was very poor a power shower would have been better - but it did the job at the end of the day. The morning of my visit I checked out prior reviews I know I should have done this sooner. I read many reports that were not good - why I don't know. These reports almost made me not turn up and drive home instead. I am so glad I didn't. As far as I am concerned I will use Holiday Inn Express as my first choice and would not hesitate in returning. Very handy having a cheap pub (for meals) and the Chinese at the end of the car park. Breakfast - well why do people moan? Only item missing was Bacon but there were hot drink choices galore, Croissants, Warm Rolls, Sausages, Beans, Scrambled egg, toast, fruit juices, fruit in syrup, yoghurt, cereal, and fresh fruit. Surely something for every pallet. People stop moaning and enjoy what's on offer. Other roadside hotels don't compete with this.
20. Mai 2013
Rated 4,0 out of 5,0 by hil8076 usual good standards
I regularly stay at this hotel as its convenient for shows.The service is always good,rooms clean,decent value for money,I will continue to use this when in the area.
18. Mai 2013
Rated 5,0 out of 5,0 by DOGS120 DOG FRIENDLY, GOOD VALUE,COMFORTABLE
The staff were really friendly and happy to help.
I have stayed at this hotel many times and find it really comfortable and good value for money.
The Showground is nearby and makes this hotel a convenient location. They welcome well behaved dogs.
18. Mai 2013
Rated 4,0 out of 5,0 by AFI1959 Good stay
This is a typical Holiday Inn Express. It is large but but nevertheless the staff were friendly and helpful. The buffet breakfast was good. My only niggle is the area for smokers outside the front door meaning that on exiting the hotel in a morning after breakfast I had to pass through a tunnel of smoke!
Free in room wi-fi would also be good. I understand HI are making this available from July this year.
16. Mai 2013
Rated 4,0 out of 5,0 by wondergirl Relaxed comfortable stay
have always felt welcome here good service over and above the call of duty. I requested a downstair room when I booked but on arrival this was not available that was the only downside but the room was comfortable.
15. Mai 2013
Rated 2,0 out of 5,0 by HarleyD8FSH Not to usual Holiday Inn Express standard
The showerrom/toilet floor was wet when I entered the room. This was caused by the toilet overflow into the shower running behind the shower tray seal and ending up on the floor.
From the disturbance to the sealer above the toilet cistern this had obviously been investrigated but not fixed. The over flow pipe was mouldy at its end and there was mould on the shower tray seal indicating that this was a long term problem. The cause of the cistern overflow was leaking washer on ball float which is a simple job for any maitenance person. Had I been staying for more than one night I would have probably fixed it myself.
In order to prevent the floor being wet for my use in the morning I rigged a spout on the overflow pipe to direct water into shower tray. This worked and I did not have a wet floor in the morning. The hotel was very busy and fully booked so although I complained with in an hour of booking in and reconfirmed this when I booked out I do not think anythink could have been corrected on the night.
2. Mai 2013
Rated 1,0 out of 5,0 by inconito Run down out of town hotel close to M6
The hotel is close to the M6 so good for access to the west midlands. The rooms are in need of an upgrade particularly on the higher floors. The room I had last week had several items that needed fixing and was looking very tired.
Some of the staff are excellent but on this ocasion my check in was very poor and that seems to be generally how the hotel is the staff are either very good or very poor.
There is no priority club recognition and little to recomend this hotel unless the location suits and it has a good rate on offer in which case its fine for an overnight stay.
I also complained about room noise which seems bad as doors seem to be constantly banging.
This is the 2nd time I've tried to post areview about a stay at this hotel!
23. April 2013
Rated 4,0 out of 5,0 by Pipistrelle Another good Holiday Inn Express - but........
We use Holiday Inn Express as our usual UK stays when travelling on business. A good hotel group and this unit is up there but fails in one respect.
We always need internet access and always carry our laptop with us and is really vital to us.
Although free internet is available in the lounge an excessive charge is made to use elsewhere. No real need for such a charge as many hotels both higher and lower grade than this one allow free internet access throughout their properties.
Is someone in overall authority going to listen and review policy this area? WSe hope so!
18. April 2013