Rated 4,3 out of 5 by 184
Rated 5,0 out of 5,0 by Constalation comfortable and pleasent
Spent one night here, room and main body of hotel clean and welcoming. Could have more choice on the TV, for example a movie channel, but apart from that I cannot complain. Hot Breakfast in the morning and fresh coffee gave a great start to our day. Thank you
21. August 2014
Rated 5,0 out of 5,0 by Rajiv79 comfortable stay and enjoyable experience
Our family of 4 (2 adults 2 kids under 10) recently stayed here at the Holiday inn express. The facilities were very good and the parking was plentiful. The free breakfast was a really helpful and useful perk to the stay. The staff were happy to help with stuff like printouts, internet connectivity details as well as kind enough to let us borrow their umbrellas for hurricane bertha !
Overall, a pleasurable stay and we would not hesitate to recommend this holiday inn express to anyone else too.
21. August 2014
Rated 4,0 out of 5,0 by JOE '14 Great Service and comfortable beds
Hotel was as expected. Very clean, efficient and friendly staff. Perfect for those attending the races or visiting the Chessington theme park as there is a bus link to Chessington. Though we arrived early, our room was ready and we were allowed to check in. Breakfast was good but limited in variety. Overall, we had a great stay and will use the hotel again.
The downside for those using the train is there is no bus from the train station to the hotel. We had to take taxis costing between £18 - £20 pounds to and from the train station to the hotel each day for a family of 4. We were not impressed by this additional cost.
19. August 2014
Rated 4,0 out of 5,0 by Dave-70 First time customer at an Express hotel
Hotel and staff excellent, very convenient position for London or Surrey. The breakfast was disappointing no bacon!!! choice of cooked - scrabbled egg, small sausage or baked beans. The restaurant choice was not very inspiring either but the staff did point out some local restaurants which we used.
This only reason for not giving 5 is the food.
16. August 2014
Rated 1,0 out of 5,0 by Sad Dad Disappointing
Have stayed in many 3* venues which outperformed this. Extremely poor quality sofa bed, uncomfortable queen bed and extremely dire breakfast experience means we will never return to the Express brand.
Weak budget choices at breakfast, no on site dining options at night and staff with a poor command of the English language made this a night we would rather forget.
Room was clean however which was a bonus. It could have been such a better experience in general.
13. August 2014
Rated 5,0 out of 5,0 by 38Saffron An enjoyable stay. Will revisit
We felt that the hotel is one we would stay in again. The room was spacious for a family of 4 and very clean. In fact, our only complaint was that there was no bacon as part of the breakfast!
Fairly good value for money. In good distance from Chessington World of Adventures.
12. August 2014
Rated 5,0 out of 5,0 by Marko27 On course for success
What an excellent property! Staying out of London makes so much sense when you can easily jump on a train and spend a day there when necessary, returning to this rural idyll to recover. Its location next to Epsom racecourse offers open views, extensive greenery and plenty to watch, especially if you wish to rise at 4am with the excercising racehorses.
Well laid out, bright, cheerful public area, bedrooms at the top of the standard for this chain (have stayed in many around the world). Staff were alert, cheerful and helpful - couldn't ask for more.
Shall be back, for sure.
10. August 2014
Rated 5,0 out of 5,0 by helen51 visiting family and friends
Have stayed here on previous occasions and have always had excellent service from reception staff. The hotel's position on the downs gives you a sense of being in the countryside and so makes for a relaxing stay whilst visiting family and friends. I would recommend a stay here.
8. August 2014