Rated 4,2 out of 5 by 111
Rated 4,0 out of 5,0 Super clean but average breakfast
The rooms are spotlessly clean and the beds comfortable. Perfect for an overnight stay but let down by a very average breakfast. Cardboard bread and rubbery, tasteless scrambled eggs but the package still value for money.
29. November 2013
Rated 5,0 out of 5,0 by JonC84 Great Experience
Good service from the door, lovely room and facilities, the cooked breakfast was basic, but tasty.
24. November 2013
Rated 5,0 out of 5,0 by GrandadE Very comfortable bed, quiet and peaceful environment.
A most enjoyable place to stay and we always look forward to coming back.
24. November 2013
Rated 5,0 out of 5,0 by Chelsea1 Pleasant stay in good location
Stayed for one night on business
21. November 2013
Rated 3,0 out of 5,0 by Wendywoodle Very uncomfortable bed
The bed dipped in the middle and we spent most of the night hauling ourselves back out. Very uncomfortable and poor nights sleep. Very clean and staff were helpful and friendly.
19. November 2013
Rated 5,0 out of 5,0 by Partygoer66 Spotless
Have stayed in all the other BIG group hotels and this was by far the cleanest,friendliest and very good value for money .
If you are partying at Epsom races and need a stop over then I would recommend this hotel.
13. November 2013
Rated 5,0 out of 5,0 Excellent venue
As a regular traveller I found this site to be extremely clean, and very easy to find. As it is sited away from main throughways it is extremely quiet. Will stay again if in the same neck of the wood.
8. November 2013
Rated 4,0 out of 5,0 by Jiffy2810 Great location, good experience
This hotel is in a great location and the overall experience is good. The reception staff were excellent and the rooms are among the best for this grade of hotel, if a little more expensive. This is the second time we have stayed here and chose it for location and room quality. One element which reduces our score is the same as that encountered on our first visit - the rather chaotic arrangements for breakfast. There is insufficient seating, despite varying our timing. The arrangements for drinks, toast etc are too cramped and this is made worse by the time it takes to get a decent piece of toast from the self service toasters. This resulted in people jumping the queue and placing their bread in the machine while others waited.
The second element of criticism, which we did not encounter on our first visit and hopefully is a 'one -off' ,' was the members of a large party, including children running up and down the corridor well after midnight. As we were on the ground floor the staff must have been aware of this from the noise being made. It seems no action was taken.
However, we remain positive about this hotel and we would certainly stay there again, but PLEASE improve the arrangements for breakfast.
6. November 2013