Rated 4,0 out of 5 by 273
Rated 5,0 out of 5,0 Exemplary staff
This hotel is a budget option with 5 STAR staff. Nothing is too much trouble; they are always friendly and very accommodating even when some guests are less than polite. Some contractors; who use this hotel need a lesson in good manners and tend to leave chaos in their wake at breakfast time just because they have an early start that is prior to the published breakfast timing. They fail to appreciate the effort that staff go to in helping them with the "early breakfast" that they often get.
I have stayed here regularly (2/5 nights a week) since September and have the highest regard for the professionalism and patience exhibited by all staff.
4. März 2015
Rated 1,0 out of 5,0 by cretch41 Uncomfortable bed
The bed I stayed in was really uncomfortable topped with noisy guests made my stay a miserable one. I know this is a city centre hotel but there should be certain levels of behaviour excepted and a cut off point at night when guests return from a night out .
3. März 2015
Rated 4,0 out of 5,0 by Charrr009 Great place to stay. Especially for a night out in Swindon
I stay in this hotel at least once a month.. staff are so friendly and the rooms are always kept extremely clean. Considering I use this hotel when I'm going on a night out in Swindon, the noise is actually very low.. Not a lot of disturbance. Only down side is the lighting in the bedroom could do with being a bit brighter
3. März 2015
Rated 5,0 out of 5,0 by Natliz Fantastic staff and service
Really comfortable stay. I have to say all the staff we dealt with were fantastic. I have stayed in a number of holiday inns and the staff are always helpful but here they were Excellent. Many thanks to melody and miraslev. Really Comfortable clean rooms and great location. 2 minute walk to main shopping street. Would definitely recommend and will stay here next time we visit swindon.
1. März 2015
Rated 3,0 out of 5,0 by hobbsy15 Very noisey
Cannot fault the hotel or the friendliness of the staff. Room was clean spacious
25. Februar 2015
Rated 4,0 out of 5,0 by Bloak Great service
Customer service was great. Rooms were nice and clean and friendly staff.
24. Februar 2015
Rated 2,0 out of 5,0 by secretshopper hotel stay
Accommodation reasonable. terrible noise nuisance. Some staff excellent others terrible.
Breakfast awful and too basic.
23. Februar 2015