Rated 4.2 out of 5 by 445
Rated 5.0 out of 5.0 by LillyGrace This is the place to stay in Tampa!
We loved this hotel! It was clean, quiet and affordable. The staff did an excellent job at making our stay the best ever. We were within walking distant from Busch Gardens, tho there is a shuttle that can take you there. The complimentary breakfast was great - loved the cinnamon rolls! There are a variety of restaurants near by - again, all within walking distance. The staff was really nice, very friendly and helpful. Just all around a nice hotel with great customer service.
November 23, 2015
Rated 2.0 out of 5.0 by jlcovey Inadeqaute service
Totally inadequate service in regards to up keep of our room.Requests for item were never delivered and new towels were never received daily.
November 20, 2015
Rated 1.0 out of 5.0 by six13 Bad all around experience
Though the two staff members we encountered seemed nice enough, they fell short of meeting the needs of satisfaction. We did not stay the second night because it was exhausting to try to stay at this facility.
This was one of the worst experiences we have had with a hotel.
I have stayed other Holiday Inn Expresses before which were cleaner and with fresher breakfast foods. The fact that we were more than willing to keep giving the hotel the opportunity to provide us with a clean room and still finding a long hair in the tub was last straw. We did not call room staff on the last visibly disgusting hair on the tub for second time because it was late in the evening and we were just fed up with trying to get problem resolved. It was easier for me to clean and disinfect the bathroom myself, take a quick shower, put clean sheet on top of the bed and try to sleep...Left in the morning.
November 20, 2015