Rated 4,3 out of 5 by 334
Rated 5,0 out of 5,0 by Berry2015 Great customer service
We booked our room when we got to Tampa Florida and they took great care of us. It is close to Busch Gardens and has a great shuttle driver. When it was time to be picked up from Busch Gardens the shuttle driver was there in about five to ten minutes. Our room was clean and the breakfast was great. It was our second time staying here and both times were great.
22. April 2015
Rated 5,0 out of 5,0 by kjcdc Perfect Busch Gardens Stay
I'm a frequent traveler but have never written a hotel review. I'm accustomed to staying at 4 and 5 star hotels. None as warm and welcoming as this Holiday Inn Express. The manager of this small hotel across the street from Busch Gardens has a remarkably personable and conspicuous presence. She greeted me warmly at breakfast and when we returned from the park exhausted and overheated. In less than 24 hrs it was as if we were staying w/ likeable relatives (without the issues). She helped me find sunscreen for my son. She was apologetic about the lack of seating in the breakfast area one morning and worked to make us comfortable. I'm not accustomed to seeing the manager around the hotel as often as I did this weekend. I wasn't the only one who noticed. Other guests were regularly engaged with her or were overheard complimenting her. The facility reflect it - it was clean and well kept, staff were warm and professional. We were on the top floor on the pool side but not bothered by any noise. Breakfast was ample - yogurts, cereals, pancakes, premade omelettes, sausage, biscuits, muffins, doughnuts, juices and coffees. I'm not sure how well suited it is to the gluten or dairy intolerant but it was the perfect place for us to fuel up for the park. Free bus service to the park was great. Rolando was personable and came to get us from the park w/in 15 min of our call. Great stay.
19. April 2015