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Rated 4.3 out of 5 by 319 reviewers.
Rated 2.0 out of 5.0 by Location Needs Improvement Probably the worst hotel I have stayed in over the past 12 months, and it started from the moment I walked through the door. I was met with this pungence in the air which the staff seemed to be oblivious to. It smelled of sulfur and something burning. The room I stayed in (416) had less of an odor yet I knew the room was long overdue for renovation. I discovered multiple holes in the drape when I closed it trying to create privacy for my room; beams of light from outside shot through each of the holes lighting my darkened room as I slept. When taking a shower I had to precariously position the shower curtain because it was hung so high on the rod it barely stayed inside the lip of the tub. February 8, 2016
Rated 5.0 out of 5.0 by Great stopover Excellent location for Tampa - very helpful and welcoming front desk. Suite was a good size, with all facilities February 5, 2016
Rated 5.0 out of 5.0 by AWESOME Front desk staff was hands down best ever...we checked in around 8am Friday night 1.29...she had quite a few people in line(6-7) to check in. She never lost her patience, very polite and courteous and was engaging with the guests as she checked us in. She made our stay just by having such a positive, caring demeanor. Also, we were in town for a concert @ Amalie...the location was perfectly situated for the casino and downtown. Thanks for a great experience. PS sorry I don't have the front desk lady'said name but please tell her thand you! February 4, 2016
Rated 5.0 out of 5.0 by breakfast It would be nice if there was a better selection of cereals for us diabetics, i.e. Cheerios, corn Flakes, etc February 1, 2016
Rated 3.0 out of 5.0 by Billing/mattresses/AC problems Decent hotel. Mattresses were sagging and feeling the springs did not make for a restful night. The knob on the AC did not work and you could not adjust the temperature or even turn the unit off when it got too cold. Be careful on the billing. Got home to find that there was an odd amount that had been added to our bill. Called the hotel to understand what had happened. Was told that the charge was "normal" was an incidental charge to ensure the hotel received their dollars. Considering that nightly rate, I explained that charge would hardly cover the bill. The billing receipt we received at the time of check-out did not reflect this charge, nor did the "small print" on the bill indicate that there would be this charge. I also explained that we checked out at the desk, paid the bill in full so if there was any incidentals, we would have been charged for them at that time and the bill would have reflected such. Additionally, he stated that it would take five working days for the "credit" to be refunded to our account. He offered for me to talk to the general manager, but they never came on the line. January 21, 2016
Rated 5.0 out of 5.0 by Access to RV super show across the street Second yr we have stayed here. Little high price but the convenience to the RV show was great. Room was clean and housekeeping staff were efficient. Bed and linens fine. The one negative was the bathroom sink drained VERY slowly. The breakfast was excellent wide selection, staff friendly and helpful courteous. Internet was a bit slow. Not far from good dining, lots of choices, grocery store and drug store close by. They are pet friendly although we did not bring our pets this year last year it worked well for us in the past. Have not gone to the casino. January 21, 2016
Rated 5.0 out of 5.0 by comfortable lodging with super friendly service the hotel is comfortable in a convenient locale. It needs a little updating just due to time. The rooms are well maintained service is excellent . January 20, 2016
Rated 5.0 out of 5.0 by Very good, clean room, friendly staff Decent room and helpful staff. The free breakfast was just OK. Hot food could have been hotter and was bland. The elevator-there is only one-is extremely slow. Very convenient to fairgrounds and a few places to eat within walking distance. January 18, 2016
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