Rated 4,4 out of 5 by 216
Rated 5,0 out of 5,0 service exceptional
With Holiday Inn express you know exactly what you will get, consistent room quality, clean and an adequate breakfast.
What impressed us greatly however was the level of service which was outstanding. Reception was welcoming. We changed our plans mid stay and needed to accomodate another child which involved juggling rooms and this was achieved with enthusiasm and understanding. Finally we left earrings in our room when we moved and these were handed into reception.
Altogether an excellent experience.
29. Juli 2014
Rated 5,0 out of 5,0 by Robin.H Home from home
What a great Hotel, crisp and clean not at all tired and in need of freshening up. The staff were very welcoming and accommodating and nothing was too much trouble.
I felt more like a friend than a guest which is nice when your away from home. The facilities offered were excellent, a good selection of self service drinks and snacks available in the reception area and an ice machine which was a real blessing in the recent heat wave, the room was fresh and vibrant and all the common areas were the same. A big thank you to all the staff who made this a very pleasant stay.
I would definitely recommend this hotel.
27. Juli 2014
Rated 1,0 out of 5,0 by Stugunbay Noisy
I have stayed here many times with great experience but this time there was an intermittent knocking noise all night. I reported this to reception as it kept me awake all night, so far no response...
Also when I checked in I was given a different guy's room!
25. Juli 2014
Rated 2,0 out of 5,0 Disappointing
Expensive, poor quality. Needs improvement and staff training.
24. Juli 2014
Rated 5,0 out of 5,0 by Rock it 88 Relax and recharge here
Great staff, room good, very low noise, a really good stay .
Try the Hankridge Arms just down the road for excellent fresh cooked food and some real ale, postcode TA1 2LR 2 minutes from this hotel.
20. Juli 2014
Rated 5,0 out of 5,0 by Beehar Great service.
Second attempt at review.........
Confident of a clean, comfortable stay. Staff willing to help, never to busy to attend you.
Good, fresh breakfast, a few more vegetarian options would be nice!
Cleanliness is throughout the hotel.
As my visit was the culmination of a sad family situation, I had no interest in touring around the area so was happy to sit and relax in the general area.
18. Juli 2014
Rated 4,0 out of 5,0 by Wattos Excellent
We travelled to Taunton to attend a funeral, so the venue was not the first thing on our minds. Room was comfortable, very stylish and breakfast was very good. As the breakfast room was busy we were offered a conference room. We appreciated that as we had time and space to talk uninterrupted. Friendly helpful staff.
We weren't there to relax so cannot comment on facilities as we didn't experience them. Don't really know the difference between Holiday Inn and Holiday Inn Express, but we would recommend the Express as value for money. Well done.
17. Juli 2014
Rated 5,0 out of 5,0 by Mrs L. Cheshire Overall experience
Extremely pleased with our stay at Holiday Inn Taunton.The staff were all very polite and helpful and nothing was too much trouble .The cleanliness of the spacious bedrooms was outstanding ,as were the facities included in the rooms.
I would not hesitate to recommend Holiday Inn Taunton to friends and family and hope to stay again myself sometime in the future.
15. Juli 2014