Rated 4,2 out of 5 by 95
Rated 5,0 out of 5,0 by Ritap Great hotel for winetasting
I love this hotel and have stayed here four times now. It's a great value and has amenities that are important such as microwave, small refrigerator, and a blow dryer. What is especially helpful if you share a room with a girlfriend is the vanity area with electrical outlets and a mirror. It's little touches like that and also full length mirrors - one in bathroom and one in bedroom area - that are very helpful. Oh, and they also include an iron which came in handy during one of my stays when I was in Temecula for a wedding.
The only thing that could be improved upon is the A/C. It is a floor unit by the window that is a little noisy. But even with that, I didn't have any trouble sleeping. It's a great place to spend a night or a weekend.
The front desk staff was among the nicest hotel staff that I've ever encountered.
17. Juli 2014
Rated 3,0 out of 5,0 by Dicmicaz A bit disappointed
I stay at HIE a lot because of the normal amenities and service. This time I was happy with thr room and attitude of the staqff, as well as the breakfast, but there are issues with the facility. The hot tub is on it's last legs, as it barely bubbles. There were no towels in the pool area, so I had to trudge back to the desk. There were at least three hostesses standing around, none of them knew where the towels were, but they did send someone out eventually. The pool area was not well maintained. Maybe one less hostess and one more pool person is in order? The bathTub enclosure in the room was damaged, in that the safety rail had area was coming apart, and must have been known about, since there was touch up paint on the crack! The place where the enclousre met the wall was a bit grodie too. I usually travel to the area once a quarter, so I hope things improve.
16. Juli 2014
Rated 4,0 out of 5,0 by hawaiisun Great service
The staff was pleasant to work with. The rooms were great.
15. Juli 2014