Rated 4,3 out of 5 by 236
Rated 4,0 out of 5,0 by Denver Sue Awesome front desk staff!!!
Was a leisurely vacation - checking out retirement opportunities...the front desk staff was outstanding...the housekeeping staff - needed some work....we stayed for 6 days and our room was never dusted or vacuumed...we wrote the date in the dust in a different place every day. And the ventilation system - the room was always so humid that everything felt wet all the time. There is not vent fan in the bathroom - well there is - but the housekeeper told us it only goes on when needed....NEVER! Hard to get comfortable in old mattresses too...needs some updating on the beds.
25. März 2015
Rated 5,0 out of 5,0 by DebT63 Helped Us Out-Most comfortable beds ever
The staff helped us when we where waiting for our RV (New Home). Off and on for 3 weeks, the staff made our booking requests and cost was more reasonable than down the road in Tavaras Holiday Inn. Laundry down the hall also helped as we could stay in and was convenient.
18. März 2015
Rated 5,0 out of 5,0 by tword Excellent facility, good service
The hotel property was clean and attractive. The rooms were clean, the beds were comfortable. The staff provided good service. The rates were a bit expensive for a non resort property. Overall, the stay was a good experience. I would stay at this property again
17. März 2015
Rated 5,0 out of 5,0 by Traveleronahd Awesome staff, clean room and quiet!
Everyone we came into contact with at this hotel was so pleasant. We enjoy sitting in the common area at night to relax and the staff made sure we had our warm cookies. Love how they had drinks out all night too.
12. März 2015
Rated 5,0 out of 5,0 by edge2 Breakfast staff
Rita is a very good representative of the hotel. She is a very nice person whose main mission is to make sure all guest get the best possible service
7. März 2015
Rated 4,0 out of 5,0 by seemcgee The Villages
Hotel is showing its age but staff tells me its getting a complete revamp right away.
Pricing is a little high for an I.H. Express.
Elevator carpet was deplorable. Revamp or not, that needs attended to now.
Nice touches though. popcorn, fruit in the water cooler etc:
staff all helpfull. good close parking and anywhere near the villages to get close parking is a treat!
all in all its still an OK Hotel thats going to get better.
wish they have some 2 bedroom suites available with the revamp!
7. März 2015
Rated 5,0 out of 5,0 by Mr Baseball 14 better guest laundry room
I would suggest a better guest laundry room with more washing machines and dryers and a table to fold close after you dry them.
5. März 2015
Rated 5,0 out of 5,0 by Carl of Pittsburgh A great overall experience
The month we spent at the Holiday Inn Express in The Villages was outstanding in every way. While the hotel was clean and comfortable, I found that the staff is the reason why the experience stands out above others I've had. While the entire staff was pleasant, capable and attentive; Rita, who took care of the breakfast area during the week, stood out above all those I've experienced in other hotel stays. When on duty, absolutely everything was attended to quickly and completely. Rita's friendly manner with the guests is bound to be a factor that will encourage return visits.
3. März 2015