Rated 4,0 out of 5,0 by David157 Nice Hotel In the Holiday Inn chain
This is a nice hotel and the staff are very professional and friendly. A little disappointed that the sheets did not fit on the bed making for a terrible nights sleep, but overall I would stay here again.
5. April 2013
Rated 3,0 out of 5,0 by TRIPPER2 average Holiday Inn and WAY over priced
I had to stay at this location for business meetings and while a typically nice Holiday Inn I would look in the area for others
22. März 2013
Rated 4,0 out of 5,0 by FrequentFlyerMatt Great location, friedly staff.
I stay at this hotel every time I visit my customer in Hayward. The staff is friendly, and the location is convenient to I-880 and many local restaurants. My wife came along during my most recent stay and she went around the corner and watched OZ at the Cineplex while I was working and walked to Krispy Kreme and Jamba Juice for something to eat. My only complaint would be there is only one elevator and it can be a little slow, but I'm reaching to find a complaint. See you next time.
18. März 2013
Rated 5,0 out of 5,0 by workintil9 Good Value/relaxing
Location was central to the places we were visiting. Lots of mid-price restaurants, good basic amenities (breakfast, coffee in lobby and room, fitness center, friendly staff). The happy hour was nice, but too bad it's not offered on the weekend.
16. März 2013
Rated 4,0 out of 5,0 by Jahd Great Location and Excellent service by hotel Staff
The Location of the Hotel is nearby shops, restaurants and conveniently located for my work.
Hotel Staff and the Manager provided excellent Services
27. Februar 2013
Rated 4,0 out of 5,0 by RobIHG Nice hotel in a great location
I stayed at this hotel for five days to visit clients in the Northern California area checking in on 1/28 and out on 2/1. I come to this area 3-4 times a year and I've found it hard to get a decent hotel in a nice location until now. Regardless of whatever cons I say below I will be staying here again just because it's in a nice, safe location and a clean comfortable hotel.
I'm a priority member with other hotel chains and just recently started staying at IHG properties and so far this one is the nicest of them all. The greatest attribute about this property is its location next to a mall which has tons of places to eat, shopping when you need it and activities to do in the evening if you feel up to it. That said the worst amenity to this property is the mall because of the lack of a turn in on the main street if you're heading north. I would say that maybe once was I heading in the correct direction to turn directly into the parking lot. Most of the time it just was easier to drive through the mall, across countless speed bumps, to get into the hotel. If you come North and make the turn for the hotel lot it's the ONE street in California that does not allow U-turns so you have to go into the mall all the way just to turn around and come back.
I reserved a King Executive online which meant I get a couch. When I checked in which was late afternoon and I got up to my room I only had a King room which was fine however cheaper in price. I called the front desk to ask about this and was told my original room was given away to somebody else (double booked??# so I mentioned that my room charges should be less but was told no they're the same price. I resolved this on check out after showing the manager my reservation and pointing out that online I can prove there is a difference in the price between rooms, a credit was issued.
The breakfast was great every day, a lot of selections and for once I'm glad it was pancakes because I'm tired of hotel waffles. They also had scrambled eggs, bacon, grits, etc. The breakfast staff was great, always cleaning, refilling and helping you if you need it.
Outside of my initial check-in problem the hotel staff was nice and helpful when I needed it. My in room iron nearly killed me twice trying to plug it in and unplug it due to exposed wires at the plug so when I brought it to the front desk I was promptly given a new one.
There is an outdoor pool in the center of the hotel which is nice and while I didn't use it I was glad to see you couldn't smell it at all in the hotel.
My room was large and comfortable, nice bed and a decent size for a bathroom. My only complaint here is whenever you run the shower it doesn't drain fast so you find yourself standing in ankle deep water #room 413) and when it does drain you get to look at everyone else's hair's left in the tub from the backed up drain.
Sorry for the length, this is my FIRST review ever. I travel all the time from coast to coast and read these reviews that people right which really DOES influence my choice so I thought it's high time I start putting pen to paper.
Give this hotel a chance, nothing I said here would stop me from coming back.
6. Februar 2013
Rated 5,0 out of 5,0 by shasta333 Great staff!
Best Holiday Inn Express experience ever. Very friendly and accommodating staff.
31. Januar 2013
Rated 5,0 out of 5,0 by Whimbrel Very comfortable stay
The room was nice and large, and the bathroom had plenty of counter space. An altogether pleasant place.
2. Januar 2013