Rated 4,3 out of 5 by 37
Rated 5,0 out of 5,0 by Mike8855 Great staff
Front desk guys are great, housekeeping and breakfast staff were so friendly and accommodating
27. November 2013
Rated 2,0 out of 5,0 by Blue5 This hotel needs help
We checked in on Halloween, to find the desk clerk wearing an Army uniform with a "do-rag" on his head. Since I had been driving for nearly 10 hours and had forgotten what day it was, this had me quite put off. Personally, I didn't think it was very professional. The room's carpet (room 213) was old and stained, particularly by the bathroom. The bathroom fan had so much dust hanging from it that it looked like it was hairy! We had numerous problems with the door keys (as did others in our group) and these problems were blamed on the mysterious "maintenance man". (He was apparently the cause of most problems in this hotel, according to the desk staff).
The beds were so hard I could barely sleep, and the air conditioner had a mind of its own. The third night we were there, we had to turn it down to 61F to get it to work at all! Then we spent the night getting up to turn it up or down to keep the room comfortable.
The last morning we were there, I overheard two of the housekeepers swearing and complaining about something in a most profane manner in the vicinity of the elevator. I hope there weren't any kids within earshot. If mine had been with me, I would have spoken to them about it.
The bottom line is that this hotel needs serious upgrading. I would not recommend staying here, especially when there are nicer hotels right next door.
7. November 2013
Rated 5,0 out of 5,0 by Jockie1 Wonderful Staff
Very Nice staff and I would stay here again. I liked the shopping adjacent to the hotel .
6. November 2013
Rated 5,0 out of 5,0 by MissouriCouple Excellent Value!
Nice quality hotel at an affordable price! Staff was helpful and friendly. Lots of shopping and food close by. Great place to stay.
18. Oktober 2013
Rated 5,0 out of 5,0 by Resa Friendly and comfortable
The HIE at Vero Beach is so easy to find! Walked in and was greeting by a very pleasant Front Desk clerk. The room was clean and the bed was comfortable.
11. Oktober 2013
Rated 5,0 out of 5,0 by Jill46 clean, comfortable room and great service
Easy access, clean and comfortable room, lobby and great service.
27. September 2013
Rated 5,0 out of 5,0 by Kathypgolf Front desk is awesome
I go to this hotel every yaer while at a golf tournament. I am always greeted by a friendly staff and especially the manager Priscilla. They are the best and that is why I go back there every year.
17. August 2013
Rated 4,0 out of 5,0 by Jeap Mattress
Everything about this property was good except for the mattress. It was hard and I did not sleep as well as usual.
5. August 2013