Rated 4.3 out of 5 by 447
Rated 4.0 out of 5.0 by gng50 Good business value.
I stay at IHG properties almost exclusively and have been able to use points to stay free worldwide. I would like to see the HIE offer more selection at breakfast, As a platinum member there should be some way to assure there is a newspaper reserved for me at check-in and in the morning. Several years ago (and still currently in some properties) the paper was delivered to my room along with the bill. I think better quality soap and shampoo would be nice also.
The staff at this hotel is always friendly and helpful, usually greeting me by name. There are many good restaurants within 10 minutes driving time and several within walking distance.
June 29, 2015
Rated 5.0 out of 5.0 by Giantsfan007 Excellent breakfast and value
Excellent value. BART is minutes away and staff was friendly. Clean and conveniently located.
June 27, 2015
Rated 5.0 out of 5.0 by RENZ9 Clean,comfortable room, great front desk staff
This is the second time I have stayed at the Holiday Inn Express, both times after an outpatient surgery at John Muir. This Holiday Inn has a special rate for John Muir patients, which is very helpful.
The lobby is very nice, the hallways are clean and uncluttered. The rooms are very clean and comfortable, with a good selection of pillows. First class toiletries provided. Microwave, fridge and coffee maker in the rooms were all working nicely.
Check in and out were very quick and simple, and the front desk staff was extremely helpful and friendly.
My only complaint would be the price of the paid movies. It was a bit outrageous, but as I was in the room for long hours, I rented one.
June 25, 2015