Rated 4,2 out of 5 by 91
Rated 5,0 out of 5,0 by KinLiverpool Great hotel...staff were brilliant!
This is our second stay at this hotel. Really comfortable and clean rooms. We were a big party and came in late and managed to re-arrange the furniture etc...we did the same at breakfast. The staff were really accommodating and friendly and made us feel very welcome. We will definitely be back!
28. November 2013
Rated 4,0 out of 5,0 by Suja The shower in the wet room
I was a little nervous of using the shower because there was no grab handle on the wall by the shower.
The access room was near enough to reception for me to walk using my 3 wheeled walker.
23. November 2013
Rated 1,0 out of 5,0 by Ian7707 Overnight stay 16/11/2013
We stayed at this hotel and this is the worst Holiday Inn we have ever visited. The breakfast area was too small meaning lots of people had to wait for up to half an hour for breakfast. The tables were not cleared, the area was dirty and untidy, food was all over the floor and surfaces and staff were unwilling to wipe tables. When we spoke to the reception desk all they could say was they were sorry it had not met the required standard and they heard our complaint.
20. November 2013