Rated 4,0 out of 5 by 189
Rated 5,0 out of 5,0 by suarc06 terrific hotel
warm welcome from start to end...shan, david paoblo and hazel fantastic always helpful always friendly , big smiles even when hit at breakfast by everyone wanting to eat at the same time.
we shal be back
28. Oktober 2014
Rated 3,0 out of 5,0 by vmf59 RISK OF NOT GETTING THE ROOM REQUESTED
I've staying here before and I was very happy, so I was really upset to find that my recent booking was overriden by the hotel. Booked the same room as last time and found upon my arrival a room with single beds. I explained to the staff that I can't sleep on a single bed and they suggested moving the next morning when a suitable room came up and/or pushing the beds together !! This didn't help my sleep and much need rest to confront my next day full of business appointments. If I book and cannot cancel as I would be obligated to pay for the booking anyway, then why can't the same rule apply to HOLIDAY INN EXPRESS ?
27. Oktober 2014
Rated 5,0 out of 5,0 by DebitCredit Good staff
First example was receptionist on arrival. She was very bright, cheerful and friendly. Then there was the woman who cleared the plate at breakfast, excellent sense of just how much to say, and she remembered us and was very helpful. Then the cleaning staff, again very good because the room was spotless.
Hope they can all get a bonus!
23. Oktober 2014