Rated 4,2 out of 5 by 242
Rated 4,0 out of 5,0 by Brian.65 Great Staff, nice hotel.
Family of four, two teenage girls, stayed here Saturday 9/8/14 for one night. We used this hotel to break up our journey from France back to Scotland. Upon arrival our room was n`t ready but as we had arrived earlier than expected and before book in time, this was not the hotels fault.
The excellent and friendly receptionist allowed us to leave our bags in the left luggage room, thus allowing us to travel to London for the planned day visit.
Upon return a quick book in and we were given the key to our room which was clean and comfortable.
There was one problem with the room however, when I plugged my phone charger into the double socket part of the socket fell off, potentially dangerous if the room had small children in, not good.
However the staff, breakfast and overall comfort make this a pleasant and good value place to stay.
13. August 2014
Rated 4,0 out of 5,0 by Laz&Dee Great location!
Great location for Harry Potter studio's, Legoland and London. 10 minute walk into Watford town centre where there is plenty of choice's to eat and do. Staff at the hotel are very friendly and helpful. Down side is you are right next to the train sation so very good if you are wanting to travel into London and don't want to walk far, but if you are a light sleeper then this hotel is not for you as you can hear the trains all night long. We was over looking the train station and it seemed like we had the window open all night and found it very hard to sleep. We found the breakfast a little poor which they say is free but much rather pay for a good breakfast with bacon, not just scambled egg and sauage's which tasted of nothing. Tho this is what they state on their website so can't really complain. Over all we was looking for best location and this hotel was the best locations for all the attactions we wanted to visit with the family during our stay. Tho there should be discounted rooms for those's rooms over loooking the train station and customer's made aware of this when booking.
10. August 2014
Rated 2,0 out of 5,0 by sue 67 Poor Service
Reasonable for the cost, however some staff not very helpful at all and really uninterested in assisting with information of the local area. We did not have any tea/coffee in the room on the 2nd morning, i called room service only to be told to come downstairs to the bar and get it myself! Stayed in many hotels around the world and NEVER had this happen to me.
7. August 2014