Rated 4,3 out of 5 by 91
Rated 5,0 out of 5,0 by itravel2131234124 Recommended
I have a great experience every time I stay at this hotel, which I do every 2-3 weeks.
6. September 2014
Rated 5,0 out of 5,0 by CLo11 Comfartable beds, clean rooms
The room I had was clean, the beds were comfortable and the breakfast was good. The only thing I would change is maybe a little more time for breakfast and a 12 o'clock check out instead of 11. I felt rushed in the morning trying to get the family fed and out of the room by 11.
2. September 2014
Rated 3,0 out of 5,0 by joeb2 The Greeting
I like staying at IHG properties. There is a consistency with the Holiday Inn Express properties and Crown Properties I frequent. This past business trip was an odd one for me to be in Watsonville but may repeat soon.
The room was great, the property looked nice but regrettably the greeting and check in was not good. I typically do not like to be over appreciated but I get that the company may have policies where they ask there associates to over welcome guests. I see it often at many IHG properties.
The lady who checked me in must have never gotten the memo. She was a bit abrasive and cold. Clearly she was annoyed at something. It may not have been me that she was annoyed with but she was irritated at something and I got a taste of her grumpiness checking in. This is not the way I want to begin my stay at a Holiday Inn Express.
I wished I would have written down her name for this such opportunity but the thought never occurred to me. The lady who I checked out with was fantastic. The cleaning lady was too and the room was good.
For what ever it is worth.that is my review of Holiday Inn Express Watsonville, California
29. August 2014