Rated 4.3 out of 5 by 209
Rated 5.0 out of 5.0 by UCLA mom Excellent location
My husband and I had a wonderful stay while visiting LA for our son's graduation from UCLA. The hotel had a banner up in the lobby to welcome the friends and family of the graduates. The service was great and the breakfast plentiful. We would definitely stay again when in LA.
June 19, 2015
Rated 5.0 out of 5.0 by longs UCLA Graduation
Really enjoyed our stay. The hotel is very convenient to the UCLA campus. Staff was very helpful and friendly.
June 17, 2015
Rated 5.0 out of 5.0 by skrajan Holiday InnExpress West L.A.
The counter staff in the second shift, that is when I arrived was extremely courteous and helpful. he was able to give us direction along with printed directions to places we need to go. I can mention his name, but I think IHG supervising staff don't accept it. if you want then I will let know..
The only thing is the location of the hotel and it it is tricky to drive into the parking lot of the hotel and one has to be careful getting into and out of the hotel.
Please thank the counter staff on our behalf
June 7, 2015
Rated 5.0 out of 5.0 by test88 comfirtable bed
June 1, 2015
Rated 5.0 out of 5.0 by so grateful Honest Employee
I lost my wallet with over $300 inside. The greatest part of my stay was a very honest employee Art, who came across my wallet near the hotel business center and took the time to research and return it to me! Hard working, honest employees are hard to find. Kudos to your hotel staff for turning what could have been a horrible experience for me into one that maintained my faith in the goodness of humanity. I am forever grateful! It's nice to know there's still good people in the world! Besides the wonderful staff, breakfast was excellent, room was spacious and comfortable, and location was convenient.
May 30, 2015
Rated 5.0 out of 5.0 by UC Berkeley Great Service
It is good to see familiar faces who recognize you. The complimentary wifi and bottle of water were a plus. I could not find a single downside to staying at this hotel. Bravo to your wonderful agents and staff. My special thanks to Jaime for always making me feel I'm coming home.
May 29, 2015
Rated 5.0 out of 5.0 by CM78 Great Place to Stay
The place was clean and the staff was great. I was only there for one night and it worked out great. I don't expect much and the place does make you feel safe, the area around not so much. If I could change anything it would be the air controls, it would be nice if they were digital. Turning a nob is not fun when trying to get the room just right to sleep at night. Other than that I will stay there again if the one night trip is needed again.
May 28, 2015
Rated 3.0 out of 5.0 by ProfessorRDawg It was ok
I thought the value was pretty low but the hotel was full as well, so I guess it must be in my head. The only issue was the noise level, really. I could hear the people above me walking around, doors all around me slamming shut, and people outside talking.
May 26, 2015