Rated 4,5 out of 5 by 94
Rated 5,0 out of 5,0 by Greenhaa17 Rooms very clean
Great staff - nothing was too much trouble. Our room could have been a little bigger but that didn't stop us having a great time. Clean, well equipped and affordable
28. November 2013
Rated 5,0 out of 5,0 by hil48 Excellent service
We found the staff extremely helpful with any request that was asked of them, nothing was too much trouble.
21. November 2013
Rated 5,0 out of 5,0 by bunksey Great Experience
Stuart on Reception was fantastic and a credit to himself and IHG. He welcomed me to the hotel and was extremely pleasant and helpful, as were all staff.
20. November 2013
Rated 4,0 out of 5,0 by JoannaH Overall a good experience
We had a double bed and a bed settee in our room, as there was 4 of us there was nowhere really to sit. The room was nice though very clean, same in the bathroom. At breakfast there was no bacon because sausages had apparently been higher up on a survey and the croissant were a bit dried out. The staff were all nice. We would stay again.
13. November 2013
Rated 5,0 out of 5,0 by Bilco Great all round treatment
Very warmly welcomed at hotel on arrival and everything explained by Stuart the duty receptionist. The room was spacious and thoroughly clean. The bed was very comfortable, and breakfasts
were plentiful and of good variety. The Park and Ride is 5 minutes drive away and great for getting into the city centre without taking the car. Staff always able to answer any questions and all were pleasant and helpful. The Toby next door did a good carvery in the evenings.
11. November 2013
Rated 3,0 out of 5,0 by Khuku70 sleep quality was good, break fast was average, staff was helpful
For us as a tourist location was not to our liking, as all sight seeing
& facilities were not within our reach comfortably. Even your staff did not know the BUS NO &TIMINGS CORRECTLY..Your G.M gave us wronge Bus no & timings, If she was not knowing, she should have not given us the wronge no
Any way the storm was another factor, If we would have stayed nearer to Stn. we would have been more comfortable.
4. November 2013
Rated 5,0 out of 5,0 by NeilT16 Friendly helpful staff
Really enjoyed our stay in a family room. Room was immaculate and modern. Excellent choice for breakfast. Couldn't fault it for price paid. Will return. Thanks.
2. November 2013
Rated 5,0 out of 5,0 by beelover Excellent hotel for a very reasonable price
We took our two grand children for a weekend away in York. they slept on the sofa bed in our room which made me feel more at ease. Although there was not a lot of room to move around we were only using the room in the evenings so it was sufficient.
The room and bathroom were spotless as was the rest of the hotel.
The breakfast was really good with a great choice of hot and cold food. We did have to wait for a table on our second morning and they ran out of sausages. The staff were really polite and helpful and worked really hard to keep everything topped up.
The hotel is situated only 5 minutes drive from the park and ride which makes it really convenient to visit York with out the hassle of parking. The days we went the parking was free and it was only £5.20 return for the four of us on the bus. The buses are every 20 minutes or so so you don't have to wait long and they drop you very close to all the attractions.
31. Oktober 2013