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Rated 4.2 out of 5 by 107 reviewers.
Rated 4.0 out of 5.0 by staff very helpfull and freindly had brill time stayed two days great value for money would defo go back thanks again three glasgow girls x 16 February 2014
Rated 4.0 out of 5.0 by Night out in Aberdeen Easily found, very central can access all of central Aberdeen within about 10 minutes walk. Hotel does what the brand promises. Clean room & general facilities, comfortable bed, good shower, reasonable size room, good basic channels on TV & a decent continental breakfast with the options of scrambled eggs & sausages if you want a hot breakfast. Cons: miniscule car park, there is a big multi-storey at the end of the street (which is ok if you turn up in the evening & leave before 8am, but if you want to leave your car there all day can get quite expensive. Surely the Hotel group can strike a deal for better parking. As with all central Aberdeen hotels normally quite expensive during the week, however I was lucky to get a special festive deal so was very happy. Typical Holiday Inn Express 24 January 2014
Rated 4.0 out of 5.0 by mattress the first night we found out the mattress was too old and the springs had gone soft. After complaining at the desk next day it got solved by placing a board underneath the mattress. This did solve the problem of a sore back slightly but I would advise to replace mattresses with newer ones that give proper support. The ones we had in Glasgow theater Holiday Inn express were much better. The staff tried to solve it as well as they could though. kind regards 19 January 2014
Rated 5.0 out of 5.0 by Amazing hotel !! Perfect location, great hotel,lovely staff, can't rate highly enough, looking forward to next visit 05 January 2014
Rated 4.0 out of 5.0 by Memorable stay ! Just returned from this hotel after a memorable Hogmanay experience at the Stonehaven Fireballs Ceremony. The hotel is a clone of any Holiday Inn express, but the room especially the bathroom spotlessly clean , no sign of mildew ( a thing I hate) . Nice modern breakfast room with adequate choices. Where this hotel excels is the very helpful staff. Nice chat from the girls on reception, and very obliging male staff who unlocked the car park at past one in the morning on New Year's Eve to let us park in the complimentary car park. The car park is very small but we always managed to squeeze our little hire car in there. We had a fantastic experience at Stonehaven which was a 25 min drive away. There is also a bus that runs from Aberdeen to Stonehaven on Hogmanay if you don't want to drive. Thanks HIE your staff are lovely we will certainly recommend you to others !!! 05 January 2014
Rated 4.0 out of 5.0 by Ideal location This hotel is well placed for shopping and visiting Union Street, Aberdeen. The staff were helpful and made us very welcome. Breakfast was plentiful with a good variety of dishes. 02 January 2014
Rated 4.0 out of 5.0 by good service rooms clean and very comfortable,nice experience handy being close to town center good breakfast 01 January 2014
Rated 5.0 out of 5.0 by Excellent all round We arrived in Chapel Street early as we had just come off the Northlink Ferry and found the staff very friendly and helpful .They allowed us to leave our luggage as we could not book in until later and also offered us to sit in the lounge area if required . We cant give this Hotel and the staff enough praise ,everything and all staff was excellent , we have been before and will certainly come back again if we ever come to Aberdeen .Thank you to all the staff. 23 December 2013
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