Rated 4.4 out of 5 by 222
Rated 4.0 out of 5.0 by Gina35 Spacious and comfortable
Spacious and comfortable rooms- staff was very attentive.
July 1, 2015
Rated 3.0 out of 5.0 by Tomme73 Great hotel! Unfortunate staffing
Whenever it takes a call to IHG Guest Relations to rectify a situation that could have been handled at the front desk of the hotel, you know things aren't as they should be. There was an issue with my debit card when I checked in that I thought was fixed the next morning. However, that was not the case. I visited the front desk at least three tim es to resolve the issue and called the hotel at least four times. The "manager" assured me that if I emailed him some information, he would take care of things within five minutes. NOPE! It took 45 minutes on the phone with IHG Guest Relations before I began to feel like things would be fixed.
Also, I was never recognized as a Priority Club member when I checked in.
That being said, the hotel itself is very nice!
June 30, 2015
Rated 5.0 out of 5.0 by Joy B Bed extremely comfortable
We stopped on our drive home. I asked the front desk about military discount which they have. The room was clean, spacious and quite nice. We had just spent a week on a hard bed and the one at the holiday inn was incredibly soft and comfortable.
June 25, 2015
Rated 5.0 out of 5.0 by cj551 Great accommodations and service
We were very pleased with our stay in Acworth. It was in close proximity to where we needed to be during our stay. Staff was very friendly and helpful! The pool area was well kept and very relaxing after spending our days outdoors.
June 19, 2015
Rated 5.0 out of 5.0 by Promanco The Roman stay in Kennesaw, Ga
Great overall experience comfortable bed and pillows. The room smelled clean. The staff was very friendly both incoming and outgoing. The breakfast at the HI Express is always very good and this site, it met the expectations. The entire hotel was very clean. We will definitely stay again.
June 17, 2015
Rated 2.0 out of 5.0 by Shone J Not a good staty missed wedding.
Our room contained mold in the shower and the refrigerator was broken. We had to move rooms at the last min. in order to shower. The mold in the shower was previously repaired with a cover up. The hotel was booked and it was hard to find another room. By moving to another room, we missed the wedding we traveled for
June 13, 2015
Rated 4.0 out of 5.0 by DETROIT1 VERY CONVIENENT
EASILY ACCESSED FROM 75, MET MY NEEDS SUFFICIENTLY
June 9, 2015
Rated 5.0 out of 5.0 by grandmaspike wonderful service
we usuallly ask for a handicap room with a roll in shower since both of us have very bad knees. They were very accommadating to have the room ava. everyone was very pleasant and even helped us find a nice place to eat
June 5, 2015