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Rated 4.8 out of 5 by 303 reviewers.
Rated 5.0 out of 5.0 by Best Holiday Inn in Albany I have stayed in several hotels in the Albany area. This hotel had the cleanest room, refrigerator and microwave standard and absence of odors in the room and hotel itself. I have stayed at the Holiday Inn on Wolf Rd. and this one beats them by several lengths. Make the trip across town. You won't be disappointed! 19 September 2014
Rated 5.0 out of 5.0 by Nice People, Nice Place This is a good location in the Albany area; end of the Northway, convenient to most shopping & SUNY Albany, close to restaurants. Maybe most important of all, the employees are friendly in an area where attitudes can be indifferent. However, in-room housekeeping needs to be improved! Our room's bathroom had dirt hanging from the light diffuser over the sink; in addition when I moved the phone to the desk, a large amount of dust came with the cord. These rooms need to be thoroughly cleaned at least monthly, if not when a guest departs. All in all, we will still return here. 18 September 2014
Rated 5.0 out of 5.0 by attentive staff, comfortable stay A clean, comfortable hotel where the staff is friendly and makes you feel welcome. Staff members do all in their power to meet your needs. The rooms are comfortable and clean. I always stay here when I am in Albany for work. 16 September 2014
Rated 5.0 out of 5.0 Staff I had an excellent experience at this hotel. The staff went out of their way to make us feel comfortable and welcome My thanks to all! 14 September 2014
Rated 4.0 out of 5.0 by Great Room Great night stay. I was upgraded to a very nice suite, which was very comfortable and relaxing. Wish I was staying more nights! Check-in took a bit longer than expected (10 min of waiting), but it happens. 13 September 2014
Rated 5.0 out of 5.0 by 9-7-2014 outdoor common area nice. All amenities awesome. Great food, great service, great facilities. 13 September 2014
Rated 5.0 out of 5.0 by Always a great place to stay! We have stayed here many times on the way to New Hampshire or Boston. A great Holiday Inn Express. Highly recommend! 12 September 2014
Rated 5.0 out of 5.0 by I stayed at an Holiday Inn Express Last Night! I needed a good night's sleep while driving for a long period of time. This hotel happens to be close to major expressways, and in the middle of the my travels. I arrived late at night, so I had to talk to the front desk via intercom, that was a little irritating since the speaker/mic wasn't the best quality so it was difficult to communicate. I understand and appreciate their security though. Check-in was fine, the staff was friendly and informative. The room was great, it was quiet, the bed was comfortable, the HVAC system was pretty quiet, and worked well. Everything was very clean, both the room, and bathroom with good water pressure from the shower. After a good nights rest, went down for a quick breakfast. I wasn't expecting restaurant quality food, however the eggs (omelet) were just okay, I think the biggest disappointment was the really cool pancake machine, it made for some very chewy pancakes that were pretty inedible. The staff again was fantastic. I certainly didn't pick this hotel for the food, so I would most definitely stay here again during traveling or if I have business in the Albany region, great value and wonderful stay. 10 September 2014
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