Rated 4.2 out of 5 by 285
Rated 5.0 out of 5.0 by Verified Reviewer Holiday Inn Express Alexandria LA
I used to stay here a lot and work took me to where it was not as frequent, as of late i have been in the area again and as always it was still a great stay.
May 13, 2016
Rated 1.0 out of 5.0 by Alj46 Requested a non-smoking room but received one that had been a smoking room
We had reserved a non-smoking room but received one that had been converted to a non-smoking room due to recent changes in the city ordinances. The curtains, chair fabrics, and carpet smelled badly. Staff did not offer a room change.
We went out the next morning and were gone all day. When we returned the room had not been cleaned. Just got a change of towels since the housekeeping staff had left for the day.
Woke up on the second day to see a man erecting scaffolds in our third floor window. Had not received any notification they would be painting the exterior of the hotel on a Sunday. We would have closed the curtains had we received a note.
May 11, 2016
Rated 5.0 out of 5.0 by Xander151 Good stay, helpful staff
Enjoyed it, hotel is undergoing renovations, that at times were annoying. Great staff, very friendly and helpful!
May 9, 2016
Rated 5.0 out of 5.0 by Vivj Excellent service
Impressed with staff and how they cared about guests
May 9, 2016
Rated 1.0 out of 5.0 by lkhdman This hotel has Probelms
Rattling pipes in the rooms,Washer and Dryer will not take your money so staffsends you over next door,who wants to do that, mold inside Ice Machines and when you bring up with the staff they act like that,s the first they have heard about it instead of dealing with it,this hotel has problems,will see if they want to fix it!!!!
May 6, 2016
Rated 3.0 out of 5.0 by stevep1794 just another basic hotel
it was ok. some desk staff friendly.. other desk staff arrogant. housekeeping best part of my stay. they were funny and always laughing. Candlewood suites is a better value.
April 29, 2016
Rated 2.0 out of 5.0 by TSH77 Uncleanliness
There were dirty q-tips behind the night stand and beds were extremely uncomfortable
April 26, 2016
Rated 5.0 out of 5.0 by happy1954 Great Service and able to totally relax
Needed a night just to get away and totally relax and unwind. Check in was quick and room was awesome. Even though the room was on front of hotel it was far enough off main road to be quiet. Enough restaurants right off the main road by hotel with very easy access. Room was very clean, beds comfortable and very much enjoyed stay.... will stay again.
April 20, 2016