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  • 1 888 HOLIDAY
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Rated 4.0 out of 5 by 159 reviewers.
Rated 4.0 out of 5.0 by Review very comfortable property the staff were helpful and the location easy to access 25 April 2015
Rated 5.0 out of 5.0 by Everything we great except the food I would have taken the review but enough is enough. 23 April 2015
Rated 5.0 out of 5.0 by My stay This property and staff more than met my expectations. The staff was very friendly and very helpful. My room was comfortable and very clean. I would recommend this property with confidence to anyone be it business or pleasure. 23 April 2015
Rated 5.0 out of 5.0 by Friendly Staff. Very clean Our stay was very pleasant. Everyone was friendly and helpful. Comfortable rooms. This is the second time we have stayed there and are booked to stay again in June and July. Love staying here. 21 April 2015
Rated 4.0 out of 5.0 by Good Times in Alexandria The Holiday Inn Express in Alexandria Louisiana was very nice and accommodating, extremely nice and welcoming staff! Aside from the general lack of ground transportation in the area, and the lack of a shuttle provided by the hotel, I'd certainly recommend this hotel to others. It was clean, and had a great little happy hour, and the breakfast was pretty good too. The coffee not bad (I'm something of a coffee snob). Thanks! 06 April 2015
Rated 2.0 out of 5.0 by No other choice in area When i checked in, apparently the key card machine was down, so i had to be sent to my room without a key, no information about internet code, breakfast, nothing.. . Went to 4th floor and right from the elevator all the way into the hallway there was this terrible smell like something died or severely decaying. Housekeeper said she thinks someone may have peed in the hallways. As if that wasn't enough, smell carried all the way into the rooms which was not properly clean, tv and refigerator did not work. First of all for any hotel to let guests go through this is ridiculous. Couldn't stand it so i moved to a more "breathable" floor. Stuck in my room for a whole day and half because the key machine didnt get fixed until the following day. Housekeeping didnt clean my room on for 2 days because a DND sign was put on my door at 7:50am, which i removed before heading out at 8:30. How in the world does housekeeping not come back to make sure that this wasn't put only temporary. I do not appreciate anyone banging on my door at 7:30am .This hotel does not cease to baffle me. I hope i do not ever have to stay here again. The front desk staff were courteous and nice. That i will give. 04 April 2015
Rated 2.0 out of 5.0 by Not the best... I travel often for work and for the most part stay at Holiday Inn. However, out of all of the locations I have stayed at, I must say the Alexandria location was far below typical quality standards many have come to expect. My room was on the 2nd floor. The door to my room was not properly cut or hung in the door frame, so after opening maybe 1.5 feet, I had to force the door to open more bc of it dragging the ground. When door is closed you can see the noticeable gap where the door is not hung properly. I have never stayed in a hotel that made me feel like I was downstairs in an old house or apartment building. You are able to hear every step made by the guests staying in the room above or walking down the hallway. Not something that should happen in a fairly new building. The beds... I might have been better off sleeping on a sheet of plywood. The pillowcases indicated if pillow was "firm" or "soft", but there were no "firm" pillows in the room. Pillow options were soft and softer. Also, there was no do not disturb sign available in the room? I typically place on my door bc I do not require house keeping services during my short stays. But this was not an option in the room. For the price paid for my 2 night stay, can't say the quality and value were where they should be. 02 April 2015
Rated 4.0 out of 5.0 by Great Service but Uncomfortable Bed Overall great stay. The breakfast buffet was really good. Crispy bacon which is rare! The beds are really hard and uncomfortable though. The room was hot a night and it seemed like the air never kicked on. It was cool during the day though. The room was extremely clean and smelled a little like bleach which I liked. The bathroom was very clean and crisp. 01 April 2015
  • 2015-04-27T10:49:25.622-05:00
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