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Rated 4.4 out of 5 by 200 reviewers.
Rated 5.0 out of 5.0 by Terrific staff This was our third visit in a month. Staff made pleasant visit out of bad reason for trip. Gloria, Kineta and Antwinnette at front desk were super. They were always friendly and helpful on our many changes.. Gloria, the breakfast lady, always friendly and upbeat, Alejandra in Laundry & Housekeeping always pleasant. Enjoyed Tuesday & Wednesday night snacks. They were delicious and filling. Breakfast was always delicious and healthy. Great staff, great location will stay here again. August 21, 2015
Rated 5.0 out of 5.0 by Great service Great night's sleep, were able to get pancakes at 11 pm in the dining area! August 18, 2015
Rated 5.0 out of 5.0 by great stay From arrival to departure the staff made sure I was happy. They recommended local dining and offered transportation if needed. overall a seamless nights stay in a very comfortable hotel.. I highly recommend this hotel if you find yourself in Algonquin, Il. I do recommend you also take the time to enjoy the Pancakes offered up until midnight, it's a nice touch! August 15, 2015
Rated 5.0 out of 5.0 by Superb service as usual As with all the Holiday Inn Express hotels we have used in the UK and the USA, the standard of service in Algonquin is excellent. All the staff are extremely friendly and go out of their way to be helpful. Well done senior management, as one has to assume the ethos is filtered down from above. Thank you also for all that you did for my wife's Gluten-free diet. Well done and keep it up please. We always recommend Holiday Inn Express to our family and friends. August 11, 2015
Rated 4.0 out of 5.0 by Very Roomy We checked in to our room at around 1:30AM, Algonquin time after a very long road trip. It would have been nice to have had a later check out time. The room was very nice and accommodated our party of 6 (2 adults and 4 children) well. July 30, 2015
Rated 1.0 out of 5.0 by Scott at front desk was very helpful The young man who handled the problems at 6;00a on a Sunday morning was very helpful. July 22, 2015
Rated 5.0 out of 5.0 by Great value We were only at this facility one night and we were stressed out. Room was quiet and very clean. Front desk went out of their way to accommodate us as we did not have a reservation. Woke up refreshed and ready to go again. Great variety at breakfast. Will definitely stay here again. July 20, 2015
Rated 3.0 out of 5.0 by Hotel is showing its age. Good service and a competent, friendly staff can do only so much to please your guests. Carpeting is tired and worn, as are mattresses, pillows, towels and linens. Normal activities; walking across a room, taking a shower, or conversing in the hall are all disturbing to a guest who is on a lower floor. Even the composition pillars in the front drive are cracked, some even torn away. To a person, your staff was professional and courteous. The cleaning service, the breakfast service and front desk personnel. A major accomplishment. July 16, 2015
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