Rated 4.5 out of 5 by 152
Rated 5.0 out of 5.0 by therayments6 Great Place to Stay!
I had made reservations with another HIExpress only to read some terrible reviews as I got closer to my stay. This caused me to cancel that reservation and redo my search. I saw great reviews for the Algonquin hotel and knew it would be our best choice. We were definitely impressed.
When we arrived there were no luggage carts available. The mgr on duty started to look for one immediately and was prompt to find one. The service staff was extremely friendly. My family enjoyed Otis Spunkmeyer cookies at the front desk and the breakfast was unbelievable and the variety available was fabulous. We've been to other hotels within this same chain and have found it lacking. At times, those hotels ran out of food. Not this one! It was fully stocked for the ENTIRE breakfast time. THANK YOU!
This has one of the best pool rooms we've been too! The design with have it with lots of open windows was excellent. The pool water temperature was perfect and we loved that there was a bathroom within the pool facility.
Overall, we had a great stay and will DEFINITELY use this hotel again the next time we're in the area! Thanks again for your great service and friendly smiles!
30 March 2015
Rated 5.0 out of 5.0 by Ray118 Incredible staff
It always starts with the people... From the GM, Ben, to Tony, Cara and the rest of the Team. They are all very attentive, professional, friendly and inviting. It starts and ends with the Leader!
The facility is uber clean, room and bed are very comfortable, which promises a quite, restful sleep. I have stayed here multiple times and they have exceeded my expectations on every visit. I highly recommend staying with this HIE family.
Thank you for making our stay most blissful:-)
29 March 2015
Rated 5.0 out of 5.0 by IowaForester If you have to stay at a hotel . . . .
At least this hotel was worth the money when you have to stay at a hotel away from home.
25 March 2015
Rated 4.0 out of 5.0 by ShhDiAnne Comfy
Bed was really comfy, bathroom clean, there was a refrig and microwave in the room - wonderful to have.
The Breakfast was a nice variety, cute little pancake maker machine. My biggest disappointment was the cleaning lady. Breakfast ends at 10. About a quarter til she starts stalking, moving items, removed the coffee creamer. By 5 til she's reloading and cleaning. At 9:59 and 30 seconds she starts locking to milk cooler, turns off the juice, and reaches around the young lady standing IN FRONT OF THE pancake machine, opens it and takes out the mechanism. I would have given her a ranting rage if she had done it to me or one of my family members. I mean really. I understand the need to shut it down, but, hey can we get the bagels and cream cheese without the cleaning lady swishing back and forth removing items? Left a sour taste in my mouth.
06 March 2015
Rated 5.0 out of 5.0 by hoseman2 PERFECT
CLEAN INSIDE AND OUT STAFF WAS VERY NICE BEING WE HAD A HOCKEY TEAM OF TEN TEAR OLDS WITH US.
12 February 2015
Rated 4.0 out of 5.0 by momof4now Thin walls
There was extreme amounts of noise in the hall, including slamming doors and children running up and down the hall. (Found out a jr hockey team stayed there) It was very loud and being right off the elevator on our floor meant we heard everything. The hotel was nice and the breakfast bar was well stocked. We will try this hotel again, hopefully there will not be a bunch of loud kids in the halls next time.
11 February 2015
Rated 5.0 out of 5.0 by Webstermaster Great Location and quiet
Good value, you will not be disappointed. Staff is great !
Close to shopping and main roads. Easy access!
11 February 2015
Rated 5.0 out of 5.0 by Tired traveler101 Angel at the desk
I had the nicest front desk clerk ever at this hotel. I witnessed her handle difficult customers and prior to getting to the hotel she was exceptionally kind on the phone. I had a horrible day and was going to walk to the hotel (about 1/4 of a mile) and she said that if she had not been there alone she would have come and picked me up. I don't know that she really could have but her just saying it was the sweetest thing I had heard all day.
27 January 2015