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Rated 4.7 out of 5 by 47 reviewers.
Rated 5.0 out of 5.0 by Great stay with friendly customer service! My stay was awesome. Big flat panels TV in room with about 100 Channels HD . Very clean, beds comfy! I could not have asked for a better stay in bring in Small Town Alvin. The price was less than expected for such luxury and the staff was very courteous! Will not stay anywhere else in South Houston. 15 February 2014
Rated 5.0 out of 5.0 by Great Staff!!!! The staff were absolutely incredible. I have never felt so welcome and the comfort of the room was next to none. I highly recommend this hotel. 14 February 2014
Rated 5.0 out of 5.0 by Nice Clean Room The staff was very helpful and polite. I would recomend this hotel to any one traveling or working in the Alvin area. 12 February 2014
Rated 5.0 out of 5.0 by excellent property Very comfortable room. Staff pleasant. Good value for money. 05 February 2014
Rated 5.0 out of 5.0 by Extraordinary experience all the way Taylor was an incredible help as I considered the weather limitations on my work schedule in Alvin. Thanks Taylor. 30 January 2014
Rated 5.0 out of 5.0 by Great hotel I stay there for weeks at a time and everyone is very helpful and friendly. I have never had a bad experience at this hotel. It is definitely my home away from home. Everyone remembers you and they are knowledgeable about who is staying at the hotel which makes me feel very safe. Had a guests to visit and they stopped them at the front and call me first before allowing anyone to my room. I appreciated this. I would recommend staying here to anyone that is looking for a nice hotel in Alvin. 07 January 2014
Rated 5.0 out of 5.0 by Great staff!!! We chose this location because of it's easy access to Houston with quiet surroundings: And it is just 35 minutes to the Med Center. We return now because the staff is fabulous. Always great smiles and a warm welcome. 07 December 2013
Rated 4.0 out of 5.0 by Look at your bill before you leave. I enjoyed this stay for the most part. Everything was comfortable with the room and the bed was excellent. The room was very clean. What I remember most about this hotel is a simple detail that just really annoys me. I stayed here on business. For what ever reason, I didn't review the bill carefully prior to leaving. A "Toll Call charge" was added to my bill. The call was a 1-866 phone number which is a toll free call. However, the hotel phone system must be programmed incorrectly. While the amount was small, I was still bothered by the charge and mad at myself for not asking about it at checkout. I called the hotel and the desk clerk stated that 1-866 numbers were in fact toll calls. This of course is not true. Anyway, as a loyal Holiday Inn customer (Platinum IHG member), I expected better customer service. While I won't not recommend this hotel.....just don't expect much from the staff and double check your hotel bill prior to departing. 23 November 2013
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