Rated 4.6 out of 5 by 111
Rated 5.0 out of 5.0 by Niktip Excellent all round, really fantastic
I stay in many hotels but my favourite by far is this one. The staff are truly fantastic, very welcoming, very friendly and above all totally professional. There is a great choice of food, the hotel is very clean and I would not consider staying anywhere else when I visit Northern Ireland. I would recommend this hotel to anybody and am already looking forward to my next stay.
23 September 2013
Rated 5.0 out of 5.0 by Yelnats Much much better !
I booked a cheap bed factory for my whistle stop tour of Northern Ireland or so I thought. What I got was something much much better than that.
It is an extremely convenient location from which to cover the whole of the province. The rooms and service are different class , much much better. The complimentary breakfast is unbelievably good too. For example I travel about 100 miles to get my sausages so you understand that I'm a bit particular, I expected the usual third rate hotel sausage but no these were much much better.
It will come as no surprise if I tell you that HIE will be my first choice next time I have to stay away. They are just much much better
08 September 2013
Rated 2.0 out of 5.0 by Wildhorse1 Antrim HI Express
In the middle of nowhere ( at least a 45-minute express bus trip to downtown Belfast), this hotel features small hotel rooms and an indifferent front desk staff. I stayed there for five nights and one day they completely forgot to clean my room. They apologized for the mistake by leaving a "gift basket" containing candy bars and a jcouple cans of soda.
The hotel has a small bar and a television, but no laundry. There is a shopping center 1/4 mile across the parking lot, but it cloaes at 6:00 p.m.
26 August 2013
Rated 5.0 out of 5.0 by Dor29 I stay a lot with work and its a great holiday
I could fault this hotel in anyway, the room was lovely and so was the food. It has wifi everywhere and that's so hard to get.
19 August 2013
Rated 4.0 out of 5.0 by matib clean and tidy room with great breakfast
value for money! another surprise is the Redz grill and bar adjacent to it that provides wonderful food at an attractive price.
the big outlet and asada are allso convenient for visitors
if not a bit far from Belfast city centre, I must rate 5 stars to it!
15 August 2013
Rated 5.0 out of 5.0 by Thomasdonal Good Hotel
Holiday Inn Express is always good value and consistently so.This one was excellent and the staff in particular were very friendly and helpful.When next in need of an hotel in this area I will definitely book
15 August 2013
Rated 4.0 out of 5.0 by sandraq Great experience and good service
We are from Spain and we came for 7 days in Belfast. This hotel is not in the city but it is really well located to see the coast and all the atractions around. the service was excellent and personal very kind.
12 August 2013
Rated 5.0 out of 5.0 by Linlinlimo Visit to Ireland
I was very happy with my stay in Antrim holiday inn.
The staff was outstanding
11 August 2013
Rated 5.0 out of 5.0 by Jan688 Overall stay
What can I say, check in no hassle, staff lovely, room very clean, and most off all the bed was comfortable. Very quite also. Food excellent plenty off it and for value for money 10/10
02 August 2013
Rated 5.0 out of 5.0 by Bigbikerjoe Thanks and I will be staying again
Nice convenient hotel. Very clean, efficient and friendly staff, great breakfast and I will be using it again.
01 August 2013
Rated 2.0 out of 5.0 by Watche07 Uncomfortable room on hot summer days/nights
This hotel is severely understaffed. Hotel reception staff also act as housekeeping, bringing things guests need to the room themselves, they also clear food/tables at breakfast. Food disappear into the kitchen quite fast in the morning, way before ten am. Room was uncomfortably hot during the warm summer days/nights we were there, we had to request for a fan and the staff brought us a tiny fan which didnt really help much to cool the room.
28 July 2013
Rated 5.0 out of 5.0 by ciara81 great hotel
I stayed here for one night, the staff were very nice and very helpful, the room was fresh and clean. There is plenty to choose from for breakfast. This hotel is in a great location close to the junction one outlet and a big asda store, there are plenty of restaurants around this hotel. it is also close to the omniplex cinema
27 July 2013
Rated 5.0 out of 5.0 by ferguson61 enjoyable stay
we stayed here for four nights at the beginning of july during the heatwave...we were met at reception by a lovely young lady...i dont know her name but she was on duty on the 8th when we arrived...she is a credit to the hotel...very friendly and helpful and nothing was too much trouble...the air conditioning was just as welcoming on such a hot day..lol...the hotel and staff were up to the usual HIE standard...rooms clean and staff friendly...breakfasts and eveng meals were really good...best yet...there were a few rowdy guests arrived on thurs night but the staff handled it well by having a quiet word with one or two...didnt spoil our stay...would i stay again?... most definately..well done to you all...
20 July 2013
Rated 1.0 out of 5.0 by StarMimi Disappointed
Must say the reception staff were helpful when I had to change my room because of a broken bed and noisy toilet. But the breakfast area was not very tidy and the food was not appetising at all. Sorry but have to say I have been in much better holiday inn expresses.
03 July 2013
Rated 4.0 out of 5.0 by MK1320 Great staff
Rushed business trip to Belfast, booked this hotel at the last minute and got there neraly 11 pm. the staff were really courteous and helpful, even got me a takeaway pizza when they realised there was nothing hot left on the menu!
And the complimentary coffee after I came back the next day all tired out was wonderful...thank you guys, you made the hard journey more bearable.
The room and bathroom (which happened to be disabled access-friendly) were passable and comfortable, I really had no time to notice anything else!
Will stay here again if needs be.
17 June 2013
Rated 5.0 out of 5.0 by omGz great hotel
we stayed for one night before having to go to a early flight, so choose because of location, front desk staff were very friendly and willing to help, we left at 6 and hot breakfast didnt start till 6.30 but still had choices of cereals, breads etc, was overall very plesent, rooms were clean and comfortable
11 June 2013
Rated 5.0 out of 5.0 by Sandieg Fantastic Customer Service
The Lady Mangeress who was duty when we stayed was fantastic. She was friendly, helpful and informative and is a credit to the organisation she works for.
08 June 2013
Rated 5.0 out of 5.0 by Buckybelle Friendly staff and tremendous service
My husband and I stayed at HIE for a total of 10 nights on our recent trip to Northern Ireland. We had a most comfortable and relaxing visit in the area and enjoyed our stay at your hotel. Leann and all the front end staff were very pleasant and helpful. The service staff took care of our room efficiently and quickly each day. The breakfasts were bountiful and delicious. All the staff were rushing around to be sure that everyone was given prompt and courteous service. Walking distance to outlet stores, restaurants and ASDA was a plus for us. My only suggestions for change would be that the bed, although very comfortable, could have been a standard queen size and I was not able to access WIFI from our room.
06 June 2013
Rated 5.0 out of 5.0 by Niktip Friendly atmosphere
What makes staying at this hotel great for me is the staff, they are very welcoming, polite and professional, and nothing is too much trouble. I stay here regularly and would recommend to anybody.
06 June 2013
Rated 5.0 out of 5.0 by MJ007 Wonerful Service Staff
My stay was very nice. The Service staff was excellent. Pointing out particularly, Joe, who had helped my Parents, Aunt and myself in many ways to make our stay comfortable. All staff we met and dealt with were cheery and hospitable, ready to help us in any way. I would highly recommend to anyone this hotel.
The breakfast was very nice. It had a great variety of hot and cold foods.
The only service I would like to see improved is the offer of free internet/ wifi service.
19 May 2013
Rated 5.0 out of 5.0 by Gillyc Happy Family
We stayed here recently for a long weekend & feel that it was a great choice for us with a superb location to what we needed. The staff were all very friendly & welcoming & the breakfast selection choice was more than we expected with everything from continental to full English. Whilst our room was clean & the beds comfortable, I felt it was a bit small for a family of 4 (not much room to move about). Overall though our stay was most enjoyable.
17 May 2013
Rated 5.0 out of 5.0 by Aine PEACEFUL CLEAN AND COZY
I spent 6 nights and Ihad a lovely stay. Friendly staff, clean room and tasty breakfast. Location not bad either.
28 April 2013
Rated 5.0 out of 5.0 by Pubbistro1 Attention to detail
Best stay at a Holiday Express in the UK.
Attention to detail at every level
Great fresh Breakfast Buffet
First class in all departments
28 April 2013
Rated 5.0 out of 5.0 by Outrider1 Very Friendly Staff
I have stayed at this hotel a number of times and found it to be the most value for money with the food being the best quality and value for money, The food theme nights they have on a Tues and Thurs are excellent. I wish all HI express were like this one. I shall miss all the friendly staff as this was my last visit for a while. I wish them all well and hopefully will see them in the not to distant future
20 April 2013
Rated 4.0 out of 5.0 by Fieldcity Staffer Joe is with more money
Rooms average, bed also quite average. Great staff offering friendly helpful attention.
19 April 2013
Rated 4.0 out of 5.0 by Hampshirehogs Good choice
The hotel is well located for our purpose. However the post code on the website is incorrect and we had difficulty finding it with our satnav. The hotel is aware of this error but does not appear to be making a correction.
The reception area, whilst not large, was welcoming and tidy.
Satff members were friendly and helpful where nothing was too much trouble.
The bedroom was clean and comfortable but was a little compact There was enough space for most things but a medium sized suitcase will not fit easily on the only flat surface which is part of the wardrobe arrnagement.
The breakfast, with many choices, was excellent and foods were replenished very quickly when they ran out. Best breakfast in a Holiday Inn Express we have visited in recent months!
Parking was available on site with ample spaces.
19 April 2013
Rated 5.0 out of 5.0 by Shooey Great Staff and Fantastic Food
Very rarely do I ever fill these in but the service levels at this HIE are very good indeed, I stayed for an evening meal and the quality put most if not all the Holiday Inns I have stayed in to shame !!!
Well done I have recommended them to my colleagues and will definetly stay their when next in the area
22 March 2013
Rated 5.0 out of 5.0 by Maryjo Girls Weekend
Well, an 11year old and a 42 year old!
Hotel was clean and staff were warm and friendly.
Would stay here again.
Watch for sat nav directions, it takes you to a housing estate but staff were easy to get hold of by phone (no talking to to a rep in India and the call did not cost a fortune) and directed us to the hotel.
09 March 2013
Rated 4.0 out of 5.0 by Chic35 Lovely staff
This hotel is in a great location.The staff were lovely and couldn't do enough to help you.The breakfast was excellent.Our only little problem were the beds,they were not as comfortable as some other hotels and also a little on the small side.I would recommend this hotel as the staff were so nice and for the location and cleanliness
02 March 2013
Rated 5.0 out of 5.0 by Dice10 Good clean comfortable hotel
good clean hotel, friendly staff, breakfast has lots of choice. Dinner was very good, beyond a 3 star hotel. Staff always very nice. room has everything I need.
20 February 2013