Rated 4.4 out of 5 by 44
Rated 5.0 out of 5.0 by Holdfast RE The Perfect Product
The hotel is a model to all in every way with an attentive staff where nothing is missed. For Group stays (we are bringing 58 people to stay for two days) it has all required.
12 February 2014
Rated 2.0 out of 5.0 by Could do better The chill!
Have stayed here before. Sadly this time the heating in the room was non existent. Did get moved to another room, no improvement. Staff did nothing more to help. Really a shame as I have had good experiences here before.
Looking closely, the windows did not fit well which did not help. I think this hotel needs a refurb.
Quite a lot of train noise, perhaps not helped by poorly fitting windows.
Car parking is convenient and underground.
Breakfast is not as good as other similarly priced chains, even in same town.
In summary, not the best HIE experience.I have had. Would I stay here again, no, even if desperate. Would I use HIE again elsewhere, probably but it would not be my first choice.
Needs to be better.
08 February 2014
Rated 5.0 out of 5.0 by Andy 1000 Excellent hotel
Stayed one night on route to Paris - the hotel is perfect and the staff very helpful. There are plenty of eating options in Arrass and the square is lovely. Would definitely stat again.
06 February 2014
Rated 5.0 out of 5.0 by Janruth Rooms modern and comfortable.
Hotel well appointed within town and railway station. We chose the Hotel based on it's locality and previous experience of Holiday Inn Express Hotels. We travelled on to Paris by train which was just a 2 minute walk from the Hotel.
05 February 2014
Rated 4.0 out of 5.0 by mylesjt Platinum Member - Dubious Member Benefits
A little disappointed as upgraded rooms were available during checkin and being a Platinum member I wasn't offered the upgraded room by choice! It ONLY became apparent when I complained about the train station noise especially the continual announcements. I called down and they agreed to move me and it was to the other side of the hotel and a bigger room, surprise, surprise. SO much for begin a Platinum member!
03 February 2014
Rated 5.0 out of 5.0 by Paget123 Pagets trip
The hotel is excellent, breakfast is generous, Arras is simply breath taking, the only criticism is the underground car park states 2.8 metres outside and the holiday inns car park is only 2.08 metres nearly a disaster with the roof box,
17 January 2014
Rated 4.0 out of 5.0 by Blakey01 Handy stop over
We stayed overnight travelling down to Disney and found it a great place to break the journey. Only an hour from Calais, the rooms are a good size, we had two adults and two teenage children in the one room, the staff were helpful and the room had good and free wifi. Parking is secure although that was 10 euro extra but we were aware of this, and breakfast was included. Overall I would definitely recommend this hotel.
05 January 2014
Rated 5.0 out of 5.0 Super hotel
We stayed at this hotel after long drive. Very good clean hotel and welcoming staff. Excellent position in the delightful town of Arras. Overall an very enjoyable value for money stay.
02 January 2014