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Rated 4.8 out of 5 by 288 reviewers.
Rated 5.0 out of 5.0 by Excellant service by all your people. Everyone I encounterd at the hotel treated me with excellent and efficient service.Especielly Andrew who worked the nite shift.Very up beat attitude and certainly knows his job.Looks like a management position is in this young mans future. November 27, 2015
Rated 5.0 out of 5.0 by Liked room - shower not so much Very hard for a short person to adjust a shower head that is about 7 feet above the ground. Since this is a static fixture not much can be done to fix - but just be aware that it is not easy for short people. Otherwise, the rooms are comfortable. Noise level is a bit higher than expected - I know it is next to a freeway, but the Paso HIE is next to a train and cannot hear the trains once the windows were redone. For a new hotel, I think the windows are not as soundproof as they should be - I did see they are double pane - but not all double pane are equal. I still recommend this hotel. November 25, 2015
Rated 5.0 out of 5.0 by A pleasant surprise On a last minute trip, the hotel was the only option provided. I was very pleasantly surprised with the cleanliness, the look and feel, and overall friendly staff. November 18, 2015
Rated 5.0 out of 5.0 Kind and efficient staff This hotel is perfect if you are budget conscience but not willing to compromise on attentive and thoughtful customer experience, beautiful and homey lobby, and clean and serene room with a king bed, choice of pillows, a shower that makes you feel relaxed because it is hot with good pressure, with internet that doesn't fail, and a simple quick breakfast to get you back on the road. Did not use amenities so I cannot speak to those, but they looked better than the ones I have seen in upscale condo communities. I joined the IHG club because these hotels have a consistent look and feel that I can afford while I am travelling. November 15, 2015
Rated 5.0 out of 5.0 by great room, friendly service The end of your survey is confusing. I noticed a button for Edit and Post, but I really didn't have any more to say. Can't we just end the survey when done or did I miss that? November 13, 2015
Rated 5.0 out of 5.0 by Wine tasting Stayed here for the second time. Great location; now have Monday through Friday wine tastings. These are a great place to talk to people, pick up information. Am already thinking of an encore for next year. October 30, 2015
Rated 5.0 out of 5.0 by Great place to stay Enjoyed the hotel very much.The rooms were evey bit as good as any fancy,expensive hotel I've stayed in and the staff is very helpful and Nicky the manager is the best. October 28, 2015
Rated 5.0 out of 5.0 by clean and wonderful breakfasts outstanding choice and great location for wine tasting October 22, 2015
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