Rated 4.2 out of 5 by 198
Rated 2.0 out of 5.0 by foxy1998 walked into my room to see a man lying in the bed
this was my first stay at a holiday inn express after family and friends highly recommended the chain. Atfer a 20-25 minute check in, there was a small group of 6-7 checking in, but two people at the desk, we finally drug suitcases up to our room and i put the key in and all I saw was a mans legs on the bed. I quietly backed out, shut the door and then a woman came to the door. i showed her my key, looked at the room number, and shrugged my shoulders. back down to the desk for another room. finally....okay room, kinda old, a/c did not work!!
breakfast the next morning lasted until 930am. got there at 9am, nothing left. i asked, she said when it;s gone, it's gone....Checked my bank statement, i was "pre approved" at two different times in one day. back down to the desk, after computers coming back up, she said it should not have been done. getting dressed for my formal event, the a/c would not cool down. the young lady at the desk was friendly..... friends say this is unusual poor service at a holiday inn express, but this leaves a bad taste in my mouth.
July 25, 2015
Rated 5.0 out of 5.0 by Juliemango Friendly staff
Hotels are temporary places during travel. My travel purpose was very tedious and emotional. Being greeted by friendly staff both coming and going made my trip a lot less anxious.
July 21, 2015
Rated 5.0 out of 5.0 by Olin1027 July 14-16, 2015 Clarimont
The GM at this location is great. Attentive, caring and always positive.
July 20, 2015
Rated 5.0 out of 5.0 by NormH44 Great bHotel
Only spent one night this time and have no doubt I will stay again. A great hotel and an outstanding experience
July 20, 2015
Rated 5.0 out of 5.0 by Female traveler Excellent hotel!
This hotel is conveniently located and I am so happy shuttle service is available! Good free breakfast and internet (for rewards members), work out room, swimming pool. Friendly and courteous staff.
July 1, 2015
Rated 5.0 out of 5.0 by missy jackson excellent staff
location was within 2-3 blocks from where I needed to be. Hotel was exactly as described on the website. Staff was very responsive to my needs? Breakfast was included in the fee and was hot and plentiful.
June 28, 2015
Rated 4.0 out of 5.0 by tmurray Parking
small parking lot...the room had a smell of old shoes that were wet if that helps...
June 24, 2015
Rated 5.0 out of 5.0 by klh33 Quite and clean room
Plenty of parking for the hotel. The staff is friendly and helpful. The room was large, quite, and clean. The Wifi was included in the price of the room. The bathroom was clean and the water was hot. The breakfast downstairs was delicious. Overall it was nice and I had a good nights sleep.
June 22, 2015