Rated 4.3 out of 5 by 161
Rated 5.0 out of 5.0 by Warm Waters Awesome
Fantastic front desk service and breakfast service. The staff really make it a point to make you feel at home and greet you. This is how hotel staff should be trained.
Thanks - Curt B
16 January 2014
Rated 5.0 out of 5.0 by Samerilla Exceptional Staff
During my recent stay and traveling alone, the staff made me feel like family and took awesome care of me. I definitely did not feel alone and look forward to returning and seeing the staff again soon.
10 January 2014
Rated 5.0 out of 5.0 by Stampervibe Best Place To Stay
I had the best experience with this hotel. Amazing staff and very curtious. Very attentive to my needs. I will only stay here when visting Atlanta from now on!
05 January 2014
Rated 1.0 out of 5.0 by Esperanza8 Good employees but Horrible Hotel
I absolutely do not recommend this hotel on the pictures the rooms look bigger but they are really really small I mean you can't even Walk the rooms and hallways smells funny and the noise is crazy you can hear everybody else walking in the hall in their rooms watching TV laughing, you can even hear clearly their conversations
I will never stay in this hotel and the worst part is when I book it I am sure I paid for my room and taxes and when I arrived they charge $200 more in city and state taxes supposedly they were not add it to the total they have me when I book the room online.
05 January 2014
Rated 5.0 out of 5.0 by Glow2223 Nice
Enjoyed our stay very clean comfortable rooms, nice pillows good breakfast. Staff was friendly and helpful, convenient location.
01 January 2014
Rated 5.0 out of 5.0 by Social 1 Great Place To Stay!
We were there for the Falcons/Panther football game December 2013. The entire staff met us with smiling faces, they went above and beyond to accommodate our every need. It's a great location, has everything you could possibly want for breakfast. If you're looking for a large spacious room(ours was two doubles), you may be a little disappointed. I can promise you won't be disappointed with anything else.
01 January 2014
Rated 2.0 out of 5.0 by Nicole277 Not a good value for the price
Room was small, phone in room didn't work, customer service was horrible and room smelled bad.
01 January 2014
Rated 5.0 out of 5.0 by Andrea60 Great location and service.
The Hotel is located in the downtown area of Atlanta, which by contrast to the city centres of other US cities is a pleasant and safe area. The area is patrolled night and day by the city police and by the "Ambassadors", a sort of volonteers willing to help you with any kind of information. Moreover, the hotel is at walking distance from the most important attractions of the city (I would recommend the CNN tour). It is also close (5 min) to a metro station, which can lead you to the airport in 15 min (pay attention, the airport metro station is at the domestic terminal; to get to the international terminals, which are quite fare away, there is a shuttle).
There is not a restaurant inside the hotel, but there is an excellent steackhouse at just one block. On the corner, there is a small family owned shop where you can buy drink and food to take away or to eat in place, which is definitely better than the fast foods around downtown.
The hotel has not frills, but rooms are very clean, quiet, well furnished, with all you need. My room was actually a little suite, with a coffee machine (complimentary tea and coffee), a fridge, a microwave oven and a iron. WiFi is included (and works fine!). The bed was comfortable. Breakfast again has no frills (the choice of food is somewhat limited) but the quality of food (and of coffee) is over the average. Last but foremost, all the personel is exquisitely gentle. I stayed 7 nights and I felt at home.
30 December 2013
Rated 5.0 out of 5.0 by ChasJon Awesome Stay 02-06 Dec 2013
I got to say for being in Atlanta City downtown was a treat. The staff at this Holiday Inn Express Downtown hotel was very rewarding and helpful when needed. I'm a breakfast freak, and to have that hot breakfast that really starts my day in the morning. The hotel room was very clean, just in looking in the corners etc. very nice stay... it will even be more better once the streetcars system is running.
Will I visit again... Yes! Thanks
12 December 2013
Rated 5.0 out of 5.0 by cooks2006 so close tp everything!!
We could walk everywhere! would totally stay there again. bed comfy; hubby got hot breakfast; i was happy! And it was very clean!!
09 December 2013
Rated 5.0 out of 5.0 by EddieV Great Location
This motel is in a great location in downtown Atlanta and the staff was friendly and very helpful! We went to Atlanta to visit the Christmas Lights at the Atlanta Botanical Gardens. After checking in to the hotel we relaxed in our comfortable room and then drove the approximate 10 min. to the gardens. The lights were well worth the trip and we had a wonderful time. When we returned to the hotel we were greeted at the curb and left our car. We walked to Ted's which was only a block away and had a excellent meal. I would definitely recommend this hotel to anyone visiting downtown Atlanta.
08 December 2013
Rated 5.0 out of 5.0 by AlQahtani The best hotel
The hotel was very nice for several reasons, including good handling and Cleanliness and quiet, and add nonsmoker wonderful site.
04 December 2013
Rated 5.0 out of 5.0 by Venezolana22 Very nice hotel, great locations
I booked the stay with reward points. The stay was great. The personal at the front desk was very nice and helpful. Even one of them spoke Spanish. The room was cozy and the service was good. The location is great; it was close to all the downtown places I wanted to visit. Definitively, I would recommend the hotel.
27 November 2013
Rated 5.0 out of 5.0 by Maybet Weekend get away 11/16
The entire staff from the front desk to the ladies making breakfast couldn't be any nicer . The room was spotless I travel a lot and this was the cleanest room I have been in.
25 November 2013
Rated 5.0 out of 5.0 by DustySmiles Great location, friendly staff
Great location in downtown. We walked everywhere from it.
The staff was always super friendly and greeting us each time we left or came in. We felt like we were treated like royalty.
We will stay here next time we are back in Atlanta
22 November 2013
Rated 4.0 out of 5.0 by Originalbob Great value for downtown Atlanta
This property could use some freshening-up -- my room was clean but really needed repainted -- and the rooms are small. Everything else about this place is good or better. The highlight for me was the extremely helpful and friendly valet. On the day of my arrival, all streets to the hotel were blocked off for construction, and he kindly walked with me to my car in a nearby lot and guided me the wrong way down a one-way street to reach him. Advance warning from the hotel would have seemed to be in order, but he valet made up for it.
18 November 2013
Rated 4.0 out of 5.0 by koalasloverain Very well situated, helpful staff
I stayed at this hotel for a convention, and it's just far enough off the beaten path to be quiet and inexpensive, but close enough that you're within easy walking distance of the heart of downtown Atlanta. We had some Atlanta-like issues (stolen car), and the hotel staff were very helpful and accommodating in extending our stay past regular checkout and calling a cab so we could get a rental car. They handled an uncommon occurrence very well, and were gracious hosts throughout the entire stay!
13 November 2013
Rated 4.0 out of 5.0 Enjoyed stay until...
My wife and I were impressed with the different personality of our room, different than most we have experienced. Our visit was very favorable till we encountered the breakfast. It was not that it was that bad, but compared to other Holiday Inn Expresses this particular breakfast was definitely lacking. It offered no bacon or sausage and was just not as well presented or enjoyed. Sorry was disappointed.
10 November 2013
Rated 5.0 out of 5.0 by Roscoe52 Great Staff
Lots of construction in the area, road closures caused problems getting to the hotel.
The staff were very helpful, went out of the way to make sure we got to were we needed to go and recommended great restaurants.
09 November 2013
Rated 5.0 out of 5.0 by Belin Wonderful Service
I have never stayed at hotel that had such wonderful employees. Everyone was exceptionally nice to us during our stay, but not only that, if was obviously that they enjoyed their job and working with each other. We were there for a NACS show so the hotel was sold out and the area was full of people but you would never know it with the wonderful service we received. Everyone from the front desk, the breakfast staff and the valets were great. If I ever get to Atlanta again, I would definitely stay here.
30 October 2013
Rated 5.0 out of 5.0 by Kirby14 Very friendly employees
Over all it was a great stay. Everyone working was very nice and willing to help in any way. Room was kind if small but other than that great hotel and great service!
28 October 2013
Rated 4.0 out of 5.0 by Sandy0823 Glad I Found This
I have to come to downtown Atlanta on business periodically. Have stayed in other IHG hotels in the area, but haven't been thrilled with them for various reasons. As a gold Priority Club member, I was given a corner room....a suite....which was a nice surprise. It was very clean, except for a stain on the bedspread. I was on the 9th floor so it was free of traffic noise, although the ferris wheel could be heard when all else was quiet in the room. I used the valet parking, but will self-park in the future since I learned that the parking deck was just adjacent from the hotel. Breakfast left a little to be desired, but was certainly better than a "continental" breakfast. A coworker of mine stayed here on the same night and we were were able to easily walk to a nearby restaurant, so the location was great for us.
28 October 2013
Rated 5.0 out of 5.0 by AKR13 HIghly Recommend
After doing research on many hotels in the Atlanta area, I was happy to find Holiday Inn Express! The staff was very friendly and helpful, we didn't arrive to the hotel until almost midnight. The valet offered valet parking or to self park and gave us information on self parking ($10 a day) across the street from the hotel! Our room was clean and comfortable. The modern decor was a pleasant surprise :) Breakfast was delicious! Checkout was quick and we were on our way. I don't usually write reviews, but after having so much trouble finding a hotel myself, I had to write one! I highly recommend this hotel, and if I am in the Atlanta area again, I will definitely be staying here!
23 October 2013
Rated 5.0 out of 5.0 by Earthmother Great location !!!!!
We were at Atlanta for CNN and coca-cola tours - we walked to both locations (very close). Rooms are nicely furnished, but maybe a little small. Staff was very helpful.
22 October 2013
Rated 5.0 out of 5.0 Awesome location
The staff was very helpfull and understand your needs for a relaxing staiyng.
18 October 2013
Rated 5.0 out of 5.0 by Lurch9 Holiday Inn, Downtown, Atlanta
This stay was a rewards stay that I booked for my daughter and her husband.
I spoke with both of them and they, being young, would only say that "it was awesome". I am not sure what that term means but I think it is good.
My daughter said she was impressed with everything there from the valet parking to the staff and their friendly attitude to the room.
She not only said she would go back but asked my wife and I to accompany them, if I pick up the tab.
16 October 2013
Rated 5.0 out of 5.0 by AJP1 Clean and welcoming
My stay here was overall hassle-free and enjoyable.
There is some construction going on due to the Streetcar project, but wasn't much of an inconvenience at all. A slight annoyance was that they are an "IHG Green Engage" hotel, yet housekeeping threw out a bar of soap after one use, washed my towel that was hanging up (and not on the floor#, and left the lights on in the room after cleaning it.
Parking is a bit expensive, especially outside prices. I believe the shared lot is $12 max, but the unlimited in/out privileges through the hotel made it worth it #$15/night) for me.
Aside from those things, I couldn't have asked for a better stay. The room was clean, staff was very friendly, and everything was freshly renovated.
14 October 2013
Rated 4.0 out of 5.0 by TravelingHawaiian Wonderful staff and quiet room
The front desk staff was wonderful, cheerful, helpful, friendly every time I saw them during my four plus day stay.
The room was amazingly quiet at all times -- cannot recall the last time I had such a quiet room over the past several years. Cinnamon rolls were as delicious as ever.
The hotel was well located to most of the places I wanted to go on foot -- Georgia Aquarium, World Congress Convention Center, MARTA, etc.
The main problem I had was trying to figure out what channel was showing what programs; the channel listing in the binder did not match the Direct TV programming. Was nice to have so many channels, however I missed programs I would have liked to watch because didn't know what channel they were on at what time. Second 'complaint' would be I prefer a local/Atlanta newspaper instead of USA Today.
Would definitely consider staying here again when I return to Atlanta at some future time.
12 October 2013
Rated 4.0 out of 5.0 by Trainsmoke Front desk staff and parking valet manager
The Front Desk Staff and the Parking Valet Manager were very helpful with things to see and do. This is my hotel for all future ATL trips.
09 October 2013
Rated 5.0 out of 5.0 by CWilson92 Perfect location and great service
The hotel staff was very wonderful to my family and I. Any questions or problems we had the staff was more than happy to assist us. The telephone in our room was messed up and they sent a technician up to our room to replace it immediately. The employees at the front desk were always polite and even gave us great dining options and the directions to the restaurants. The food was good, I wish there were more meat options for non-pork eaters but other than that breakfast was decent. The hotel was located in the BEST area for tourist. I thought we would have problems sleeping due to the location but that was not a problem at all. We were in walking distance of everything we planned to visit. Parking was very convienant and priced very reasonable through the hotel. The hotel rooms were kind of on the small side but very clean and well decorated (expecially the bathroom). Overall my family and I enjoyed our stay at this hotel and will most likely stay there again whenever we return to Atlanta.
09 October 2013