Rated 4.1 out of 5 by 210
Rated 5.0 out of 5.0 by CortCort Visited twice, great experiences!
I stayed at this hotel twice, almost exactly a year apart. The hotel and rooms felt modern and comfortable. The staff is incredibly accommodating and friendly - one of the staff members at the front desk even went to the neighboring convenience store to find a bottle opener for me. The location is fantastic and is in walking distance to the Tabernacle, The Georgia Aquarium, the Coca-Cola Factory, the Peachtree Center MARTA Station, and some great restaurants downtown. This will always be my first choice of hotels when I visit Atlanta.
Oh, and the cinnamon rolls in the breakfast buffet are AMAZING! :D
08 September 2013
Rated 5.0 out of 5.0 by ConAttendee Great location, friendly staff
This was the 2nd year we've stayed in this hotel for Dragon*Con and this year was by far better than last. Our room was larger, which helped since we had 2 adults and 1 almost-teen sharing it, plus it made it easier to have folks over to socialize.
The staff at the front desk and the bellman, Corey, were friendly and helpful and really lovely.
They seemed ready for the con this year and handled the full hotel much better than last year. I'm pretty certain we'll be booking it again for next year.
05 September 2013
Rated 5.0 out of 5.0 by ShannonCB Front Desk Crew are Stars
We checked in for DragonCon (costumes and all) and the staff were just bundles of smiles. They got a kick out of us, and their enthusiasm and friendliness spoke volumes! Ever so accomodating, I truly hope that you give these folks a big applause.
When we would come down in the morning to set forth for our day, the manager would squeel with excitement and run over to take our picture for their facebook. Housekeeping and breakfast attendants were posing for pictures with us and it was like family. I cannot say enough for our FRIENDLY the staff was.
Rooms were updated, a little small, but comfortable. Beds comfy and plenty of towels etc... A/C didn't get very cold, probably 74 most of the time, so no one was frozen. The closet in our room was ginormous as hotels go, so we even made it an extra changing area for the 2 ladies in the room while the husband stayed watching TV.
Breakfast, simple, but would have liked flavored creamers. Eggs were okay, sausages, pancakes, all just fine. Just wish that the coffee ran ALL DAY!
LOTS of channels on the TV!!! Loads.
Quiet area, to us. Sidewalk was being worked on, so there was a little construction to be aware of, but they worked fast even when we were there, so it should be tidied up. C VS in walking distance. Fridge and microwave in rooms.
Clean. Fresh. GREAT STAFF!
WOULD stay there again!
04 September 2013
Rated 5.0 out of 5.0 by Debra49 Dragon Con 2013
Wonderful weekend at this HIE! Hotel staff and manager were awesome to my family as we enjoyed Dragon Con. Clean, comfortable, easy access, close to the host hotels, easy access to food and entertainment. Our room had a beautiful view of the Ferris wheel. Would recommend them to everyone. Thanks for making our weekend even better!
04 September 2013
Rated 5.0 out of 5.0 by Etim Overall experience
I must say I was taken aback by the warmth of my reception by vira and floret amongst others,the staff went out of their way to communicate a warmth of hospitality in a very unique and personal sense to everyone who walked through their doors,I will not hesitate to return to this location as it truly is an experience of a lifetime.the hotels unique location is also an added advantage as you are in close proximity to very many tourist attractions.
24 August 2013
Rated 3.0 out of 5.0 by Peege88 Convenient location to all of downtown
Very good value with self-parking right across the street. We were able to walk to Centennial Olympic Park, Underground Atlanta, and to the Georgia Aquarium and World of Coca Cola from our hotel. The hotel is in a quiet neighborhood with little traffic. Staff was very friendly. The room was comfortable, but the bathroom was small and cramped.
Items in the breakfast area were not replenished timely and we had to wait both mornings for them to bring out more food.
Overall a good deal, mainly because of the great central location.
23 August 2013
Rated 3.0 out of 5.0 by Mary117 Old Building and It Shows
When I made this reservation I thought it was another hotel a few miles away I had stayed at before and liked. When I arrived I discovered it was not but a "new" Holiday Inn.
When I checked in I was not recognized as a Platinum Member and I guess given the "next" room. The first room I was in was so small I literally bumped my shin on the dresser trying to get to the other side of the bed. I felt claustrophobic and called to be moved which I was and given a suite for my troubles. The room was fine but it did not hide the fact this was an OLD building.
On my future stays in Atlanta I will make sure I get the right hotel and not end up here. The staff were great but I wished I had stayed somewhere else due to the building. IT is obviously EXTREMELY old!
21 August 2013
Rated 5.0 out of 5.0 by MrPeter Pleasant Surprise Downtown Atlanta
From the minute we walked in and every staff member engaged us, we knew this was no ordinary stay. From making sure we knew where the attractions we wanted to see were located, to remembering our name when we came back, these people are great. Staff at bed and breakfast outfits could learn something from this crew.
Location was ideal, could walk to everyplace we wanted to see. There is construction at every turn downtown, so be patient. Would highly recommend this Holiday Inn Express. Thanks to all for making us feel so welcome.
17 August 2013
Rated 5.0 out of 5.0 by Fezzik Smoke free room in excellent location
Hotel claims to be smoke free and it is! We find a lot of hotels make this claim, but once you enter your room, a whiff of smoke hits you, but not here. Our room was fresh smelling, a very nice suite in a great location in Downtown Atlanta near the Centennial Park. If you plan on taking your car out several times during the day I recommend using the hotels service ($15/day) this gives you unlimited trips to and from the parking garage located right next to the hotel (LAZ parking). If you don't go through the hotel you will pay a fee every time you exit the garage. Breakfast was spectacular for both my wife and I. I got my hot eggs/bacon and my wife got her favorite cinnamon rolls/yogurt.
17 August 2013
Rated 5.0 out of 5.0 by rezellh Comfortable and Staff Service
Very quiet and comfortable room. Staff was courteous and efficient. Several excellent restaurants within walking distance of the hotel. Will stay at this hotel again.
15 August 2013
Rated 4.0 out of 5.0 by Asanda Friendly Staff
Rooms were not comfortable, however the staff were friendly. There are a few places around that serves good lunch and dinner.
05 August 2013
Rated 5.0 out of 5.0 by JDK23 Excellent Service
I was in town for a conference and Vira and Mini and her staff were awesome!!! I would definitely stay again. We could walk to the CNN Center and GGWC and it was perfect!! The breakfast was so good and exactly what I needed before a day of meetings. The rooms were a bit small, but for the time I was in the room, it was fine.
02 August 2013
Rated 5.0 out of 5.0 by JJ158 Super Staff, Clean and Comfortable
We had a rough start due to road construction (ie) temporary street closure in front of hotel. But the staff couldn't have been more helpful. ( the city workers were quite helpful as well) . Every staff member we encountered was always friendly and helpful. They were able to give us information about sightseeing, restaurants, and even the conference I was attending
01 August 2013
Rated 5.0 out of 5.0 by Isag Great
The Hotel is very well located in Downtown Atlanta. The executive suite is excellent, spacious and comfortable.
The breakfast served is basic, don´t expect anything too fancy. The fitness room is simple but functional. But the big diferecial is the front desk staff (with all my gratitude to the management). All friendly, always with a smile and an eagerness to help. I spent 15 days in the hotel and I felt at home.
31 July 2013
Rated 5.0 out of 5.0 by VCOOP Simply Amazing!
Everything about this stay was just amazing! The room was spectacular! The staff made the stay even more incredible by making us feel like royalty! Looking forward to staying here again in the near future!
21 July 2013
Rated 4.0 out of 5.0 by Sorce49 Clean and comfortable
Enjoyed our stay. Breakfast and Room service were top notch!
13 July 2013
Rated 5.0 out of 5.0 by limiabal The best staff ever...
We went in the hotel for the 4th of July and we leave the next day, I'm agree with the room is kind of small, but we don't need to stay in the room all the time, we just wanted to see the city and sleep in the hotel.
When we came back to our home, we realized that my son forgot some value/important object in the room, we contact them and the manager of the front desk take care personally and send it to our home in Alabama. I can't be more grateful with them.
Is a very clean, and a nice place close to everything, but more than that the people that work there was awesome... I will definitely come back. :)
10 July 2013
Rated 2.0 out of 5.0 by chuck1030 very small room
room was small for holiday inn express,air conditioner was not cool
10 July 2013
Rated 4.0 out of 5.0 by RTR15 Great customer service
The hotel served its purpose. The elevators and the hallways were a bit small/narrow making getting luggage and bags to room a bit challenging. The room could use a light over the closet area, two lights are not enough for the entire room. The walls are very thin so if you get noisy guests in the next room....your stay may become very interesting (we had a guy watching/yelling rather loudly over a sporting event on TV, he did finally shut up). Breakfast was great !!
Parking was OK, the deck was probably built before large SUVs existed so leave the big SUVs at home. Hotel is in walking distance to a lot of things which worked out really well for us (not having to move the SUV). Staff was very friendly and helpful. Room was clean and did not smell bad. We would stay again!!
10 July 2013
Rated 4.0 out of 5.0 by Pwally It's not bad; a little pricey.
It was a little hard to locate downtown. Once we did, the lobby and room was very nice and clean. The elevators were a little small and the hallway on our floor was kind of dim and damp - definitely in need of remodeling. Parking next door in parking garage - conveniently located, but parking cost not included in price of stay. Decent downtown area - plenty of places to go and eat.
06 July 2013
Rated 3.0 out of 5.0 by Asanda Friendly Staff
The Staff are friendly and helpful, however the rooms were quite small. Breakfast was satisfactory. I recommend this for short stay purposes.
04 July 2013
Rated 4.0 out of 5.0 by Toronto2013 Enjoable place
I found the hotel staff and services very good. They well accomodate any of my request.
03 July 2013
Rated 5.0 out of 5.0 by cg1450 Spacious and Comfortable
I stayed at the Holiday Inn Express Downtown Atlanta while in Atlanta for a conference. The hotel is relatively close and within walking distance to so many things that Downtown Atlanta has to offer. Although the outside of the hotel blends in easily with the surrounding buildings (it doesn't have a courtyard in front or a big area for pick-up and drop-off), my room was very comfortable, clean, and spacious. The breakfast was delicious and offered so many choices. The staff was very very friendly and went out of their way to assist me with anything that I needed. I had sprained my knee prior to my stay in Atlanta, and while I was there, I had worn through the rubber cap on the bottom of my crutch. The staff actually called their maintenance man, and he took my crutches and replaced both rubber caps with new ones free of charge. This really impressed me. I know it was a a very small thing for them to do, but it helped me out so much. I could actually use my crutches without being scared of falling. I would definitely recommend this hotel to anyone staying in Atlanta.
03 July 2013
Rated 5.0 out of 5.0 by JANDE Perfect Location for Atlanta Highlights
I stayed here with my daughter and two teenagers. The room was clean, the breakfasts were very good and the staff was very professional and efficient. Vira at the front desk could not have been more helpful. The staff in general was very good and responsive. We were able to take a 10 minute walk each day to reach our destinations of Ga. Aquarium, Coca-Cola, and CNN. Perfect location and we will go back!
02 July 2013
Rated 4.0 out of 5.0 by CliveK Room was clean and comfortable
Location was great, check-in was smooth. Staff was friendly and informative, except that we got wrong info for the closing times of the Aquarium.
26 June 2013
Rated 5.0 out of 5.0 by 347Chuck Wonderful stay treated like part of the family.
Great assistance before arrival. Not only for the hotel but things to do and places to eat.
All of the employees from the front desk and all through the hotel staff would see what you needed almost before you did. The cleaning staff did a great job. Every member of the front desk made you feel welcome and taken care of.
Offered to fill cooler with ice.
Opened front door and would come out to hold open.
Made sure that all of our group had the best and most enjoyable time.
Seemed to do all they could and then some.
I stay in a lot of hotels and have some very bad stays. I am happy to say this visit was one of the best ever. I shall return...
28 May 2013
Rated 4.0 out of 5.0 by Alexnandre Good location, great rates
Nice large suite-type room with dual air conditioners, comfortable bed, plenty of space, and decent breakfast. Only downside for me (a big coffee drinker), is that the in-room coffee is single-serve and low-end without real cream. Lobby coffee isn't served until breakfast buffet begins.
27 May 2013
Rated 5.0 out of 5.0 by bioeng Great Service
Hotel staff is fantastic. There were no negatives at all during my stay.
23 May 2013
Rated 4.0 out of 5.0 by NubianQu33n Long Over Due
My husband and I stayed at this hotel for the final four weekend in Atlanta. This review is long over due. The ladies that work in the continental breakfast area were wonderful. They gave me their names and I can't remember them or even find the paper where their names were written. But I must say that this hotel is a keeper for when we are back in Atl. We are within walking distance to everything, it was a great location for a great price for the final four. Once we got there we parked the car and walked everywhere, no need to move it. The food in the morning was always hot and wonderful. They kept the area clean, neat and orderly. They are an absolute bright spot and gem for this Holiday Inn Express. I will stay at this hotel over any other. We have stayed at several in the area and this beats them all. Thanks for making our stay memorable and wonderful. See you when we are back in the area. Keeps the eggs, sausage and those wonderful cinnamon rolls hot.
22 May 2013
Rated 5.0 out of 5.0 by BILL47374 Great Staff and Knowledgeable personnel
Great spot clean friendly service close to everything
08 May 2013