Rated 3.6 out of 5 by 126
Rated 5.0 out of 5.0 by Honest Man Holiday Inn Express
Good hotel, accommodating staff and decent breakfast.
Only drawback is that its pricey for what it offers. You can readily get the same quality for less, Also you must have a car at this location. There is nowhere close by to walk to for meals or shopping. Its out of the way compared to other similar hotels which also makes it more pricey than it should be.
22 August 2014
Rated 4.0 out of 5.0 by spike1967 great location and good clean hotel
The customer service and rooms were very good. The location is in close proximity to buckley afb and the city of denver.
19 August 2014
Rated 4.0 out of 5.0 by lelover Comfortable, but not perfect
We encountered a few problems with the room and the bill, but they were addressed. All in all our stay was nice and I would go again.
19 August 2014
Rated 5.0 out of 5.0 by laxmom3 helpful staff and great bed
after hours of no luck finding a last minute room all over Denver, I drove up to this property and was thrilled there was only one room left with a "problem". this was a cracked ceiling surface that was crumbling and I could have it at a discount. I was thrilled. Staff was honest and helpful and I would rather have that as an issue and I had a great room and bed. While I was checking in, phone rang twice, they were looking for a room too. Just glad I was the lucky one!
16 August 2014
Rated 3.0 out of 5.0 by BeckyC123 Okay Hotel - Could be better
First room I was put in was smelly and the AC front panel was off. They moved me nicely but never acknowledged that as a Platinum member they would upgrade me. AC in second room would not cool well and curtains did not close. Hotel carpets were a bit stained and hotel needed updating. Pool was nice but not warm. No hotel bill under door , staff said they were too busy. Went to grab something cold early since I had to go to work and breakfast staff was clearly bothered by me and rude. This is an okay place to stay, it was just not up to the standards that I expect of a Holiday Inn Express.
15 August 2014
Rated 3.0 out of 5.0 by ppd2402 Not All is Well
I believe that the management at this Holiday Inn Express is not very good. The employee's seem to be understaffed when the it was there busy check in time. When a caller was talking to the front desk person the caller was rude but he was asking for the manager. The manager never appeared while I was standing a waiting to be checked in. I never saw the manager for my length of stay at this Holiday Inn Express. The problem is a management problem especially when strangers can be issued a key card for your room. Not very safe and you don't sleep well either.
12 August 2014
Rated 2.0 out of 5.0 3rd time is the charm
When I checked in Chris was so nice and friendly. However the first room he sent me to had a leak and the bed was flipped up . Room number two had been broken into and had a broken door and lock. Room three was fine however I was so nervous thinking about the first two rooms I didn't sleep well.
I was hosting a job fair and explained to the front desk clerk what I would need and that I would need some copies. I found her rude and somewhat clueless. Talking to her was a chore. Later when two other ladies arrived they were much nicer and friendlier. Also the lady doing breakfast that morning was so sweet and nice she waited for me to get my food even though it was after 9:30. I appreciated that very much because I had lost track of time trying to get ready for my job fair.
The next day however the breakfast lady was rude and seemed overwhelmed. When asked why the pancake machine wasn't working she became snappy. (It was out of mix) When asked if there was any more bacon she said simply "wait".
I'm very disappointed overall and will not be returning.
10 August 2014
Rated 4.0 out of 5.0 by Cheryl61 Almost perfect in every way
Everything was perfect about this hotel except one thing. Although the bed seemed comfortable to me, my back didn't agree and every morning when I awoke, I had a terrible back ache. Even though my back ached, I do not hesitate to recommend this hotel.
05 August 2014