Rated 4.6 out of 5 by 128
Rated 5.0 out of 5.0 by DMAZE Beautiful Rooms and Friendly Staff
The Manager and hotel staff are always accommodating. We have stayed at this hotel several times and have never been disappointed. Upon check-in we were greeted by the manager and placed in very nice rooms. We stayed for a week due to damage to our home. Each night that we came in from work, our rooms were totally cleaned, which is exactly what we needed each day after a hard days work.
The breakfast was awesome, the hostess was very friendly and the breakfast bar was always fully stocked. I would recommend this hotel to friends and family. Best place to stay in the Austell, Powder Springs Area.
27 January 2015
Rated 5.0 out of 5.0 by Jimbo53 Powder Springs
Great Hotel and Staff. I will stay there again. They were very friendly.
26 January 2015
Rated 5.0 out of 5.0 by Woody46 Quality Staff
All of the staff at the motel were very helpful on anything we requested, from general questions to locating addresses we were looking for.
26 January 2015
Rated 5.0 out of 5.0 by Happy Trails to You Most Welcoming Front Desk Encounter I have EVER experienced
The hotel itself is exactly what one would expect with a Holiday Inn Express but what precipitated the elevated star levels was the care the staff took to make each guest feel welcome. Upon check in, we were greeted by a hotel associate that simply could not have been more accommodating!!! Her cheery and positive nature cast a bright light on our stay before we even entered the room. Initially I thought that we just got lucky with our initial encounter; but I experienced an equal degree of enthusiasm upon checkout. It is ashamed that more hoteliers do not attempt to hire a friendly face to greet weary travelers!!!
20 January 2015
Rated 5.0 out of 5.0 by karen5163 Very quiet and clean. Great stay. Great staff.
Wonderful hotel. Would recommend to anyone and everyone!
15 January 2015
Rated 4.0 out of 5.0 by Harry and Roena Great service, friendly and warm staff
Other than the mattress being lumpy and hard to sleep on our stay was great. The staff and employees were very professional and caring. They were friendly and open and very nice to both my wife and I.
07 January 2015
Rated 5.0 out of 5.0 by JimmyD40 Good Value
The room was excellent and well maintained. Bed was comfortable and the pillows were great. It was very clean and the staff was very nice.
07 January 2015
Rated 3.0 out of 5.0 by gaperson Nice Staff but....
We arrived after a 8.5 hour drive to find that they did not have our reservations correct. I even called the hotel before we left to make sure that everything was set up. Since I have to preplan for a handicap room I try to make sure that there is no problems when I arrive. This time when I went in to check in the first thing I was told was the room did not have a roll in shower (specifically asked for) and the room was on the second floor (I had asked for a first floor room). The person checking me in went above and beyond to try to get me what I need, but I ended up having to settle into a too small room cluttered with furniture for a handicap room. If you have special needs my suggestion is to verify your reservations with the front desk and have a back up plan incase they get it wrong.
03 January 2015