Rated 4.6 out of 5 by 165
Rated 1.0 out of 5.0 by mikjar By far the worst IHG experience!
My family and I checked in on Father's day, after a long day at Six Flags. The Representative at the front desk was really nice, but had very little experience working on the computer. It took 25 minutes for check in. After bringing in our luggage, we all decided to take showers. The tub did not drain, and we ended up standing in the tub with water covering our ankles. The next morning we woke up to a fire alarm, I grab my girls and ran outside, no one was dressed. When I asked what was going on, they told us they were just checking the alarms. No apologies or anything! Had they told me at check in that we were not going to be able to rest, due to an alarm check, I probably would have chosen to stay somewhere else. The breakfast area was a wreck. There was biscuits crumbled on the floor, no fruit, no yogurt, no sugar, no creamer, no boiled eggs and luke warm coffee. Lastly, I went to iron my girls clothes, and the iron spit out black gooey stuff, that wouldn't come out the white shirt. I took the shirt to the front desk and showed the attendant, she looked at me and said she'll send another iron. I told her my shirt was ruined, and she just stood there. I calmly walked away. I stay at a lot of hotels, and I have never experienced anything like this. I never write reviews, but I felt I HAD to. I picked this hotel after reading great reviews, only to be let down. I called and reported it to IHG, and they assured me they would contact the owners and let them know. I have yet to hear back from anyone. On our way out a lady asked us if we would give them a 10 on a review for the hotel, I could not believe it, I said NO! So I guess that's how they got such great reviews, I wish everyone would just be honest!
June 25, 2015
Rated 5.0 out of 5.0 by bjm1206 Great Staff
The room was great for the price. We did not participate in the breakfast or the afternoon welcoming time. The room was clean and the bathroom was clean and supplied with towels. The pool was down the first night but was fixed for the next day.
June 25, 2015
Rated 4.0 out of 5.0 by jjCOEFB2 Good experience
I have stayed at this location several times and am satisfied.
June 19, 2015
Rated 3.0 out of 5.0 by shawn2076 Comfortable and quiet rooms extra nice front desk receptionist
I really enjoyed my stay at this facility(Atlanta Nw-Powder Springs) Will definitely stay here again.
June 17, 2015
Rated 5.0 out of 5.0 by JenMuse2014 Great stay!
My recent stay as I traveled from Florida to Indiana was excellent at this Holiday Inn Express. All the furnishings were lovely/updated, room was quiet so I slept soundly, bathroom was clean and nice. The breakfast provided was average (powdered eggs and the usual menu found in a chain hotel) but hot and appreciated. The front desk customer service was friendly and I like that I can apply this stay toward IHG points. Love Holiday Inn these days; much better experiences than when I traveled with family years ago!
June 11, 2015
Rated 5.0 out of 5.0 by Davyandrusty Quiet, convenient, and relaxing
My home was not ready to be moved into and I had to find a stay for the weekend. Holiday Inn Express to the rescue, as normal. Room was clean, quiet, and I was able to work from the room on my laptop without being disconnected. I was surprised by the speed of the internet. I was able to relax, workout, they provided breakfast, and just eased my mind. The staff was polite and friendly, and made me feel welcome. Two very enthusiastic thumbs up.
June 10, 2015
Rated 5.0 out of 5.0 by FL2015 Breakfast
Excellent service,Hot foods hot, cold foods cold.Food fresh and and of great nutritional value. The breakfast staff were very cheerful and helpful despite having to be at work very early to have breakfast ready for the hotel guests.
Finding favorite TV shows a bit challenging.
June 9, 2015
Rated 5.0 out of 5.0 by Labone1116 great service
We enjoyed our stay. Especially our morning breakfast staff member, Cynthia. She was very accomodating!!
My only complaint would be that more than 3 towels should be provided for the rooms.
We had 4 guest and only 3 towels. Had to request additional towels every night.
June 4, 2015