Rated 4.5 out of 5 by 161
Rated 2.0 out of 5.0 by rlm55 Unable to respond to electrical outage, offensive policy
There was an electrical outage. The staff and the property were not prepared for the event. No compensation for the lack of service was given. (i.e. no air conditioning, no breakfast, etc. and they did not offer any discount for the lack of service)
We were required to sign a "no noise" policy at check in that was very offensive to us. I have never had to sign a statement that I would not make noise at a hotel in 50 years of staying at hotels.
August 27, 2015
Rated 1.0 out of 5.0 by dotsy6969 Hotel
Not happy with hotel we had ants and the room furniture was old and not updated.
August 25, 2015
Rated 5.0 out of 5.0 by KaysTaylor Great place in unexpected area off the freeway
Staying at the Holiday Inn Express was truly relaxing and enjoyable. The hotel is very open and fresh. The golf course next door keeps you feeling like you are in a beautifully maintain mansion with fields of trees and grass with added pops of colorful flowers. Top that aesthetics with an Italian eatery across the street and easy walk..this restaurant never disappoints and I eat there every time I stay at the hotel. The hotel offers a fantastic and fresh clean breakfast room with fresh fruit, cereals, multiple grains of breads and muffins-pastry, along with pancakes and eggs or omelettes sausage bacon and biscuits with gravy. Plenty of coffee and choices of juices and teas. I cannot say enough of this little treasure off the 10 freeway...Just a calming and open feel to the whole space.
August 22, 2015
Rated 4.0 out of 5.0 by on the Friendly staff
friendly staff...noisy A/C system...request the top floor so you don't hear the people above you...
the elevator floors were always dirty..
August 19, 2015
Rated 5.0 out of 5.0 by Mello33 Great Place to stay
Great place to stay, very clean, and well kept facility
August 17, 2015
Rated 5.0 out of 5.0 by rama99 Excellent value for local business and golf tournaments
Great value, breakfast included a big plus, room very comfortable and sizable (had queen suite), bed, pillows comfortable, bathroom clean, lots of towels and soaps, etc were perfectly fine, excellent, ease of location for visit purpose, generally very quiet and sleeps comfortably. Front desk staff extremely friendly and helpful - kudos.
Cons (and I would not really label these as cons per se but just suggestions
- A/C unit a little noisy but it is an in wall unit and cant avoid it. not a big issue as it works well.
- Exercise room equipment needs to be upgraded and or need weights/new equipment
- Internet/Wifi was very unreliable and slow. That could use some upgrades
-Food options in the area are a little scant - requires a bit of a drive but that's what traveling is all about sometimes!
August 17, 2015
Rated 5.0 out of 5.0 by 330notar Welcome respite
After driving all day on an emergency visit to family in AZ
it was a welcome sight to see the Holiday Inn Express sign from the freeway. Upon checking in the clerk was able to recommend a good place to eat nearby and to fulfill my request for a non-smoking, first floor room. It was nicely furnished and clean. Having breakfast in the hotel itself is also very convenient before taking off for another long day's drive.
August 15, 2015