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Rated 4.5 out of 5 by 168 reviewers.
Rated 4.0 out of 5.0 by Good Location Newer Hotel Good beds, clean rooms, friendly staff. They only have refrigerators and microwaves in the suites. Never heard that before. I had an accessible room and it had neither of the above. Otherwise, it met my expectations of what an HEI should be. October 8, 2015
Rated 4.0 out of 5.0 by Holiday Inn Stay for a wedding This hotel is very comfortable and the staff very friendly. The breakfast is just OK with nothing special. The breakfast area could use a microwave to heat up food October 5, 2015
Rated 5.0 out of 5.0 by Best Value, Great Experience Holiday Inn Express did a great job accommodating my extended family during my wedding. The staff were helpful, especially during our initial planning stages when we were trying to figure out where all our guests could stay. Also note: this hotel is roughly 15-20 minutes away from Serendipity Garden Weddings, as well as the other wedding venues in the area. Holiday Inn is HIGHLY RECOMMENDED should anyone be involved in weddings in this area. September 30, 2015
Rated 5.0 out of 5.0 by Great staff and comfortable room My experience was more than satisfactory, but my one issue is the lack of a refrigerator in the room. September 30, 2015
Rated 4.0 out of 5.0 by honest people very good service and attention. Staff very friendly and helpful. Rooms clean. Security staff honest and helpful people. September 29, 2015
Rated 1.0 out of 5.0 by Unfriendly front desk staff The front desk staff seemed to be more interested in telling me what they couldn't do for me than what they could. They stuck me in a room facing the highway and near the stairs exit door. Told me the only rooms with microwaves and refrigerator were Jr suites. Just all around not very accommodating in their manner. Several days walking in or out with no greeting whatsoever while looking directly at me. Made my stay in a nice room not very nice. I have chosen holiday inn because I thought I would always get good to Great customer service and a good nights sleep.... The customer service failed at this location. September 10, 2015
Rated 4.0 out of 5.0 by Great Experience We had a very nice stay at this Holiday Inn Express location. I was pleased with the staff as well as the room. Wish we had a fridge to keep our drinks cold, but other than that we really enjoyed our stay and had a wonderful experience. September 9, 2015
Rated 5.0 out of 5.0 by Good location We appreciated the the hotel staff and their pleasant, professional manner. The location of the hotel made it easy regarding access to the freeway, shops and dining. We recommend this hotel and will plan to stay there again in the future. August 29, 2015
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