Rated 4.2 out of 5 by 150
Rated 4.0 out of 5.0 by travelsuzy 服务态度好，客房舒适度好
06 July 2014
Rated 4.0 out of 5.0 by coxik Holiday Inn Haidian
Excellent staff and very clean/modern hotel. Only comment would be that the menus for dinner need better translations and it took a while to get the bill. Also, the breakfast was good but not great.
01 July 2014
Rated 5.0 out of 5.0 by 老顾20140701 与假日整体水平一致
01 July 2014
Rated 5.0 out of 5.0 by my2036 离清华大学较近的一家国际连锁酒店
01 July 2014
Rated 5.0 out of 5.0 by Hero 64 氣氛溫暖
30 June 2014
Rated 1.0 out of 5.0 by owngoal Uncomfortable bed & bad breakfast
The bed is very bad.. the worst bed among all the HolidayInn hotels I have stayed. I could feel the spring of the mattress when I laid on the bed.
Nothing much to say about the breakfast... very few choices..
30 June 2014
Rated 4.0 out of 5.0 房間舒適
29 June 2014
Rated 5.0 out of 5.0 by jacky1999 优质的服务
28 June 2014
Rated 5.0 out of 5.0 by KyleKyle Best Holiday Inn in Beijing
This hotel is wonderful. Everything was perfect on the executive floor.
26 June 2014
Rated 5.0 out of 5.0 by lsjay 很好的住宿体验
25 June 2014
Rated 5.0 out of 5.0 by Young Grasshopper TIEMBA 16
Terrific service. The hotel staff seems to do their very best at making one's stay as positive and pleasant as possible.
24 June 2014
Rated 4.0 out of 5.0 by S. Lee Good services
The room is clean and confortable.
The staff members are frendly and responsble
The foods are healthy
Will recommend this hotel to the colleagues
19 June 2014
Rated 4.0 out of 5.0 by jie123 good
18 June 2014
Rated 5.0 out of 5.0 by eraus Very Friendly staff
I like Staff Football world cup ambientation.
Come on Messi!!!
Fast Train to Great Wall 5 minutes in taxi.
Burguer kind 5 minutes walking
17 June 2014
Rated 4.0 out of 5.0 by alain1213 服务理念待提升
16 June 2014
Rated 4.0 out of 5.0 by GODLOVETONY777 硬体建设佳、软性服务待加强
13 June 2014
Rated 4.0 out of 5.0 by peng123 床铺舒适
12 June 2014
Rated 5.0 out of 5.0 床铺舒适，服务一流
08 June 2014
Rated 5.0 out of 5.0 by nicola2893 床铺舒适，服务一流
04 June 2014
Rated 5.0 out of 5.0 by peipei520 非常好
04 June 2014
Rated 4.0 out of 5.0 by Abufanas Comfortable residence
I stayed in holiday inn for 5 nights, I found is better than I expected.
the good things are
- handy employees
- the cleanness
the uncomfortable point is that I got some difficulties to communicate with them by English language.
Also there is no special meal (HALAL) in the Hotel.
Overall the hotel is excellent.
04 June 2014
Rated 5.0 out of 5.0 by IHGFanAtShanghai2 性价比很不错的酒店
02 June 2014
Rated 3.0 out of 5.0 by KoalaEric Customer Service needs improvement
The facilities are pretty new and nice, but what I really expected is the service. Their service quality really disappointed me a lot! Just give a few examples:
1. No warmly welcome upon check-in, and no one mentioned that I am a gold IHG Rewards Club member.
2. I chose a larger sized room, which was with a bathtub inside the bathroom. But there was no air outlet in the bathroom, but the clothesline was inside. How to get washed things dried in this way? Bad room design!
3. When I took the breakfast, the waitress came over and took away my unfinished fruit juice drink without greeting me or asking me first. Can they be happier when doing the service and open their mouths?
4. I accidentally get wounded on my shank outside, after I returned to hotel room, I called the guest service, asked if they had any alcohol wipes and band-aid, they replied that their alcohol wipes were expired, could not be used any more. What?!
5. One night I tried to play some videos from my laptop to the TV, so I tried to find the IT accessories like VGA cable and audio cable, but found none in the room. So I called the guest service, and they told me they never ever offered audio cables. What?! Then why you put a professional IT interfaces panel on the wall near the TV? I think buying some 3.5 mm audio cables isn't that expensive but can improve user experience a lot!
Alright, frankly speaking, the service quality of IHG hotels I tried (both InterCon and HolidayInn) in Mainland China are just so-so, they are definately not comparable to other IHG hotels in foreign countries I experienced. We have better facilities here in China, but why can't we provide professional and awesome guest service? Well, among the China IHG hotels, this hotel's service quallity is the lowested as I have experienced. I would never choose this hotel again.
13 May 2014
Rated 4.0 out of 5.0 clean, comfortable, english-speaking staff
i was booked on non-breakfast room but were offered a reasonable rate on breakfast which i took. breakfast spread is not elaborate but sufficient. i was upgraded to club floor and the room was clean to my delight. bathroom is clean, mattress & pillows are comfortable. english-spekaing hotel staff including the manager on duty were all friendly and i didnt feel 'lost' compared to my experiences before and the location was a problem, far from wangfujing, sanlitun, yonganli, places where i visited daily. however taxi are convenient, either u ask the staff or just wait at the road side. all are metered taxi. would probably not going to stay at this hotel on my next visit because of the location, what a shame. however will most likely considering at other location of holiday-Inn chain hotels.overall we had a great stay at this hotel.
08 May 2014
Rated 5.0 out of 5.0 by Ali 007 Amazing Weeks At Holiday Inn,
i would recommend that you stay at the holiday inn Beijing It,s really amazing Hotel, I really liked it, the reception was incredible, specially, theirs a woman called Daina , and a guy Cold Artem , they make you feel great and the whole world is away ...
every thing about the hotel, all the personnel chosen ... i mean every one of them makes you feel closer to home... and it was my home away from home ....
thank you Holiday inn for all that you done :)
06 May 2014
Rated 5.0 out of 5.0 by Fieldguy247 Great place to stay in that region
One of my favorite Holiday Inn's to stay at in Beijing. The location is not that great but the amenities are great here, some of the best rooms as far as roominess, and amenities (love the bathroom). Exercise facility is better than typical, several different styles of food to choose from and a bar. Hotel staff is great and very friendly. It has a real nice comfortable Executive lounge and Bar lounge.
05 May 2014
Rated 5.0 out of 5.0 by 清華博士生 賓至如歸
24 April 2014
Rated 4.0 out of 5.0 by KayDragon Nearly spoiled by two or three details that could have been avoided.
We stayed here for two short stays with a gap in between. Our first check in was much better than the second - they knew we were members, reminded us that the wifi was free and offered a complimetary drink in the bar. The second time a different member of staff appeared not to realise we were members, we had no drink offered, our breakfast (included in the rate we had booked) was queried and once in our room we got a log in screen suggesting we were going to have to pay for the internet. I even went to check at reception but was not reassured by the offhand reaction I got.
Check out was a disaster as our documentation said that the charge would already have been taken when booking but the payment had in fact not been taken and only by calling the card company could we clarify the situation. Desk staff were polite and professional throughout, but it took 45 minutes to sort out and should not have happened - both bookings had been made direct, via the IHG website. To summarise, (almost) all the people were great, but something in the system needs to be sorted out to avoid errors like these.
22 April 2014
Rated 1.0 out of 5.0 by fx-ben 非常糟糕的酒店
14 April 2014
Rated 4.0 out of 5.0 by swyswy Nice hotel overall
The hotel is kind of a far walk from the subway station, plus there were lots of construction sites nearby. The hotel itself (room and gym) was very nice though. The staff was great too.
I had lunch in the Indian restaurant after I checked out. I was surprised to see a 15% service fee. I imagine it was stated in the menu but it didn't catch my attention.
12 April 2014