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Rated 4.2 out of 5 by 117 reviewers.
Rated 4.0 out of 5.0 by Good family hotel We stayed three nights with our seven-year-old son in a family room. I was impressed by how clean the room and bathroom was. The bathroom was also very well fitted out and I'd be so happy if my own bathroom at home was as practical! The bed wasn't super-comfortable, but worked ok for us since we're both pretty much of the same height and build. Breakfast was basic but had a selection of different things. Coffee comes from one of those multi-beverage machines so not very good (this made me sad, I love my morning coffee). Staff was very friendly and helpful. The street outside can be rowdy, but our room was at the back so we weren't really disturbed. Lovely to be near the Botanical Gardens when travelling with a child, nice to be near a playground! Hotel carpark very small and may be full, however they do seem to be extending so hopefully that will solve the issue. Neighbourhood is nice, with many restaurants etc. nearby. 15 August 2014
Rated 4.0 out of 5.0 by Great staff very helpfull Hi all stay in hoilday inn express for 3 nights with my husband and 3 children great location for all local attractions. Great price and all u can eat breakfast. The girls and guys on front desk could not b more helpfull thanks all will be back . 12 August 2014
Rated 4.0 out of 5.0 by A staff that makes it worth This staff is really making it Worth. the breakfast was advertised to start at 07:00 however, the staff was ready way before that enabling me to be ready earlier for all my work week. Many thanks. Also, the athmosphere was clearly friendly. After a warm welcome, one could notice that the staff were smiling at all times, having kind words for all the guests as well as for their colleagues. They welcomed everybody every morning really greatly. The room were all cleaned, as well was the restaurant and the bar. Just maybe a bit more water cleaning on tables would help making it perfect. Dinners were simple but all really good and if not convenient, the are several restaurants all around the place. This stay in the Queen's Quarter reconciled me with considering Holiday Inn & Express as a brand to stay, after a disgusting stay at the Holiday Inn downtown Belfast. The hotel would benefit from adding the airco in rooms, even though you'd not expect real high temperature in Belfast ;-) 12 August 2014
Rated 5.0 out of 5.0 by Excellent service, always first choice when returning to Belfast We visit Belfast regularly and this hotel is always our fist choice. The staff are very customer focused. Rooms really comfortable, clean and well stocked. Secure car park. Great choices in breakfast always included in booking and we always know what we're getting. Bed and bedding extremely comfortable. 11 August 2014
Rated 5.0 out of 5.0 by Great hotel I stayed here for my quiet(ish) hen weekend and found the hotel to be central and just what I was looking for. My mum is really hard to please and commented on how clean and nice the hotel was!! I would most definately stay here again, defo recommend!! 30 July 2014
Rated 4.0 out of 5.0 by Friendly Staff Overall stay was great, only negatives were room to warm and bed tosoft 30 July 2014
Rated 5.0 out of 5.0 Good hotel The hotel is close to the city centre with a free car park. The breakfast was very good with a nice choice of freshly cooked breakfast items. A welcoming and helpful staff team. 29 July 2014
Rated 1.0 out of 5.0 by Holiday Inn express Nightmare Poor is not even close to how I would rate our experience. Car parked blocking car park on check in, advised staff, brought back to attention 3 hours later and ignored. at check out it was still there. asked for another pillow was questioned as to why I needed it. They put a smoking point right under our room window, not good with child with Asthma, when mentioned I was told people need to smoke, People may CHOOSE to smoke, PEOPLE DON't CHOOSE ASTHMA, the hotel is responsible for placing a smoking area in a reasonable part. 23 July 2014
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