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Rated 4.2 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by Nice Stay Easy access, clean and friendly hotel. Close to city centre so good for business and tourism. 23 September 2014
Rated 4.0 out of 5.0 by Poor breakfast choices Room and bathroom were very good. Check-in was fast and efficient. Staff professional and friendly. The only disappointment was at breakfast. We arrived for breakfast 1 hour before it finished only to find that several items of hot food had been all used up and were not replenished during the 30 minutes we were in the restaurant. Other breakfast items eg juice, cereals, toast etc were in plentiful supply. My husband left the restaurant and told the receptionist but nothing was done. I made reception staff aware of the problem at check-out only to be told that in future we should tell the restaurant staff that some items needed replacing! I don't think this is something a guest should have to do. There were plenty of staff on duty in the restaurant but no-one seemed to check the food. We have stayed here on several occasions and this is the first time we have encountered any problems at all and have always enjoyed our stay. I hope that something will be done to rectify this and restore our confidence in this hotel. 17 September 2014
Rated 4.0 out of 5.0 by Good experience This was my second time staying at the holiday inn express in Belfast. Staff were friendly, room very clean and modern, breakfast good and a great location close to Queens University. Price was very good value and hotel has a private and secure car park. Overall a good experience again. Thank you! 16 September 2014
Rated 4.0 out of 5.0 by Great service, but... The room, the main focus of anyone's stay in a hotel, was a little surprising. We thought we had booked a double room, but 'standard' obviously meant twin. Whilst my wife found her bed perfectly comfortable, I was less happy with mine. Yet, despite being a room for two, there was only towel rail enough for one. The other oddity was the absence of drawer storage, a bit of a necessity for any stay longer than one day. There were a couple of maintenance issues, such as a broken shaver point in the bathroom. Whilst I can only commend the speed of the response once this was reported, the fix was a shaver plug to be used in the room, which wasn't ideal. All that said, the room was very clean and in good order. We found the staff exceptionally helpful, and the choices for breakfast were better than expected. The location of the hotel is perfect for Queens University, the Botanic Gardens and the plethora of restaurants and cafes around that area. It's a fair hoof to the city centre, but the Botanic train station is close by. I would have included a picture of the pleasant view towards the city, but the review website's upload facility didn't seem to be working. Shame. 15 September 2014
Rated 5.0 out of 5.0 by great stay in Belfast went on a guys trip (father and brother), great base for N. Ireland portion of the trip. 14 September 2014
Rated 3.0 out of 5.0 by 车位太少了 挺干净,床太软,车位太少,停车场入口太窄。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 06 September 2014
Rated 5.0 out of 5.0 Friendly and helpfull staff Had a four night stay with two teenage boys who absolutely loved the breakfast was a fantastic choice. Had my bicycle with me for a charity ride and the staff put it in one of their conference rooms for me during the stay. Staff go out of their way to be very helpfull . Thank you. 05 September 2014
Rated 1.0 out of 5.0 by Overall poor quality Having been a regular Holiday Inn Express hotel guest in the past this was our first visit for some time but I don't know if this is a one-off poor experience / poor hotel but the standard has dropped greatly; bedroom was ridiculously hot and the breakfast was of a very poor standard although the selection was good. 02 September 2014
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