Rated 4.5 out of 5 by 323
Rated 5.0 out of 5.0 by TJSWJB In time of need, the staff was there in numerous ways.
My family spent an extended stay at this fine hotel in late January 2016 due to an illness. The entire staff was encountered at on point or another. By choosing one person to comment on we might send the impression another was any less hospitable. I mention one name as a way of representing our families appreciation for all. Thank you Mary. Thank each one of you!
February 6, 2016
Rated 2.0 out of 5.0 by UpsetPriority Club Member Poor Decision Cost Me Money
Poor choice to not run shuttles, when all other hotels were, cost all guests an additional $50 for taxi's. If you choose to not run the shuttle due to weather, when all other hotels are, you also are making the choice to pick up all taxi fare.
February 4, 2016
Rated 5.0 out of 5.0 by Buckeye1 Very Nice Hotel
This hotel is comfortable, quiet, safe, and reasonably priced. The staff is excellent and very personable. It is very convenient to the Charlotte airport.
February 2, 2016
Rated 5.0 out of 5.0 by TJSWJB All around wonder stay!
Our stay was so enhanced by the hospitality and professionalism of this outstanding group of individuals.
Christina, Vickie, Patrick, Nathan, Brenda, Chris, Alma, Macrina and Kia!
Front Desk, Breakfast, Houskeeping Staffs are just amazing.
January 28, 2016
Rated 5.0 out of 5.0 by PBodziony Best sleep in months!
I know that this will depend on an individual.... However, i can honestly say that I had the best sleep ever. Dont care for breakfast too much, was OK, no fancy, but not bad. Kinda far away from everything, but the driver was willing to take us anywhere we needed. Very very friendly and professional staff. Just nice people being good at their jobs. Nothing to add. Highly recommend.
January 22, 2016
Rated 5.0 out of 5.0 by JeanE78 Dream-like bed
Amazing staff!! Room was clean, comfortable, and quiet.
January 17, 2016
Rated 2.0 out of 5.0 by Kelly246 A few hiccups during our stay
our key cards did not work, the towel bar and toilet paper holder malfunctioned
January 15, 2016
Rated 5.0 out of 5.0 by RUDISILL LOVE THE BREAKFAST EVERY MORNING
NEEDS HELP WITH SHOWER HEAD AND WATER FAUCT.STAFF NEEDS TO CLEAN ROOMS MORE THOURGH
January 11, 2016