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Rated 4.1 out of 5 by 94 reviewers.
Rated 5.0 out of 5.0 by Very helpful staff, good parking and very clean We were on a rewards night and had to change plans which meant arriving at the hotel a week earlier. They receptionist was absolutely fantastic in sorting out revising the date for our stay with the IHG reservations team. The hotel was very comfortable and clean. The room was well maintained and the staff very friendly. Good choices for breakfast. I would recommend staying in this hotel. 24 October 2014
Rated 5.0 out of 5.0 by An Excellent, Affordable Choice It was clean, the decor was nice, the staff was friendly, the breakfast was well appreciated by my kids, the room was large, the housekeeping staff went the extra mile and actually made up the little bed my son had made for himself using the couch cushions because he wanted his own space. It was a little far from SF, so we did more driving than I would have liked, but it was perfect in every other respect and so very worth it. 21 October 2014
Rated 5.0 out of 5.0 by Benicia Business Trip October 2014 My business trip to Benicia, California October 2014 was the most relaxing business trip. My typical work day travel in other locations in California is 30-40 minutes on a freeway and paying toll fees. The Benicia Holiday Inn Express location was approximately 5 miles daily to work, with no freeway and no toll ways. The hotel was also convenient to the nearby historic downtown shops and restaurants. Going out to dinner was 5 minutes away. Benicia's beautiful Bay area community has walking/biking trails. I look forward to my next visit. 20 October 2014
Rated 5.0 out of 5.0 by It was the check-in staff that really stood out! It started out as another ho-hum experience at Holiday Inn Express - strange location. Parking was under the hotel -but at least off the street. But when we were checked in - it was clear that she was one of the best - professional, but cheerful and friendly with a good sense of humor. She really made us feel welcome. When we arrived at our room - it had not been cleaned (after 8:00PM) - and she was the only staff on site. She moved us to another room swiftly - with apologies. We were impressed with her quick resolution. Later in the evening - my husband ran into her as she was cleaning the first room. The place was fully booked and she was trying to ready the room for another guest, while keeping an eye on the front desk. She's a keeper. P.S. The cookies and lemonade were great too! :) 08 October 2014
Rated 5.0 out of 5.0 by The ending of a nice Weekend To cap off a nice stay we were watching the game on Sunday morning waiting for checkout time. My wifes team was playing a rare televised game, we called to see if we could get a late checkout and it was no big deal. This allowed us to just relax some more and watch the game. Thanks! That was a nice ending for our trip!! 17 September 2014
Rated 5.0 out of 5.0 Great Service Your employee at the Benicia Holiday Inn Express, Dulce, was extremely helpful!! 14 September 2014
Rated 4.0 out of 5.0 by Nice Stay Clean and comfortable room, great breakfast, convenient location, friendly and accommodating staff, especially Brittany. No in-room safe, fridge in inconvenient cupboard, window directly to common patio area. 09 September 2014
Rated 5.0 out of 5.0 by Very clean, comfortable and quiet! I stayed 2 nights and slept very well both nights. The bed was more comfortable than most hotel beds. The room was clean and had all the amenities I needed. While the surrounding location isn't that pretty, the hotel is a very short drive to the downtown area and to local shops and restaurants. 01 September 2014
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