Rated 4.4 out of 5 by 70
Rated 5.0 out of 5.0 by feistycajun1979 I will stay here again. Best customer service experience.
We stayed at this hotel over the Thanksgiving Holiday and had only planned to stay for a couple of days and ended up extending our stay for 5 days due to the EXCELLENT customer service of the staff, especially the manager Nassar. He went above and beyond for us to make sure we had an awesome visit. He's friendly, knowledgable and I just adore him.
The room was clean and the breakfast were good and hot. Again, I cannot say enough about the fantastic service we received.
16 December 2013
Rated 5.0 out of 5.0 by Rhody360 Met all expectations
A great place to stay, easy access and clean and comfortable. And a great breakfast to start the day...
05 December 2013
Rated 4.0 out of 5.0 by newcadetdad Excellent Value
I was staying at a convention in San Francisco and was looking for a hotel off the BART for easy commute without paying the high fares. I didn't want to be dropped off in a bad neighborhood and chose Berkeley.
This is not very close to the campus and is in a suburban neighborhood. Mostly younger population.
Hotel was clean, service was good. Good restaurants around. Had work out facility.
If you want near the campus choose elsewhere but if you just need a place to crash, this was perfect.
Also, provided a very decent breakfast.
03 December 2013
Rated 5.0 out of 5.0 by Opa63 Enjoyable
The room was quiet and comfortable. It was larger than the average hotel room, complete with microwave, fridg, and bar sink.
29 November 2013
Rated 5.0 out of 5.0 by tulika Good service, convenient location
I stayed here for 2 nights while participating in Berkeley half-marathon. The room I had was quite big and very comfortable. Its conveniently located from shopping like REI, and many eating places, ~1.5 mile from university. The staff is very friendly and let me checkout late so that I can relax for a bit after the marathon. Breakfast was good. On second day they even had coffee and bananas outside before breakfast, which was awesome!
28 November 2013
Rated 5.0 out of 5.0 by KevP Good quality stay
This hotel turned out to be the best in a multiple stay 25 day holiday. A problem with the coffee maker was resolved almost immediately. The room was good and quiet, the bed comfortable and the facilities excellent. It was convenient to the freeway. I would not hesitate to go back there.
27 November 2013
Rated 5.0 out of 5.0 by Momel Great
This stay has renewed my faith in Holiday. Inn.
I had a horrible experience at another Holiday Inn, but agreed to give it one more try.
The staff was welcoming and knowledgeable. The accommodated my needs. The room
Was clean and comfortable. The bed was as well. Bath was very well appointed and also very clean, with more than enough towels
Breakfast was hot and ready!
20 November 2013
Rated 2.0 out of 5.0 by NYCh Berkeley Holiday Inn express
Both The coffee maker and safe are not working, informed front desk and offered to change the room but we didn't take it since too much trouble to switch just for one night.
20 November 2013