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Rated 4.2 out of 5 by 121 reviewers.
Rated 5.0 out of 5.0 by quiet, clean, comfortable Hotel is located in a busy area on a main street. Despite this, it was very quiet and felt very secure. Free parking in an expensive metro area is a big plus; decent breakfast; well-located on a major road just off a major highway, but surprisingly suburban in feel. Desk staff assisted in printing from the business center. 21 August 2014
Rated 3.0 out of 5.0 by Poor Cleanliness I travel somewhat frequently and attempt to stay with IHG accommodations when possible. I've been very satisfied with my overall experience except my last visit. I was placed in to a handicapped accessible room, which doesn't matter to me except that the shower that was wheel chair accessible did not have a curtain and water had no choice but to get the floor wet. Also, I have documented photos of a clump of hair in the shower drain. To make matters worse, there was also a "nest" of straggly hair stuck to the back of the hair dryer, which I don't use, but had to look at when using the bathroom sink. I brought this to the staff's attention and the attendant was accommodating and provided me a new room the following day. Very surprised by this experience based on my past success with Holiday Inn Express Hotels. 20 August 2014
Rated 5.0 out of 5.0 by Excellent all around Good location easy off and on the highway; at first look, neighborhood was ? but was actually fine; main thoroughfare, but very quiet; free parking is a big plus; not fancy, but very comfortable room with some design features; small but functional bathroom; breakfast is basic but many options including some hot offerings; business center is two computers, but was able to print easily and staff was very helpful. Next time in Berkeley will stay there again. 18 August 2014
Rated 4.0 out of 5.0 by Nice place to stay in the area Nice clean facility and great staff. Security is pretty tight, so the building is pretty safe. I'll stay here again. 14 August 2014
Rated 5.0 out of 5.0 by Welcoming Staff The highlight for me was how friendly,helpful the staff was. 11 August 2014
Rated 5.0 out of 5.0 床铺舒适 床铺舒适, 交通方便 沒有什麼不滿意的 ............................................................................................................. 05 August 2014
Rated 1.0 out of 5.0 by HI Totally unacceptable situation where the staff gives someone the same room key 10 minutes after I check in only to be surprised by an intruder in my room. 01 August 2014
Rated 4.0 out of 5.0 by Nice Nice friendly staff, only compliant is the shower drain was plugged. Housekeeping should be checking for that . Breakfast was good. Nice location, great Thai restaurant next door. 01 August 2014
Rated 5.0 out of 5.0 by My Trip to California and Oregon My wife and I took a trip to the West Coast, starting in San Diego, we drove 1,941 Miles to get to Oregon over a period of 9 days. Of course this was a lot to cover, but with pre-planning by my wife, we had a great time. We stayed at 9 different Holiday Inn/Holiday Inn Express Locations. This was a preplanned event from six months earlier. The stay in the Berkley location was absolutely great. The service was very friendly. The lady at the front desk was superb. She recommended a location on the bay to eat and it was a very memorable evening for us. "IT IS THE LITTLE THINGS THAT COUNT" Thank you all for the great memories! 29 July 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff, very positive. Everything was perfect after an 8 hour drive. Great and easy drive to San Francisco. 25 July 2014
Rated 4.0 out of 5.0 by Great service We arrived much earlier than expected and although we were too early to check-in the receptionist was very helpful. She gave us a lot of good local information and pointed us to the Bay Street shopping centre where we got ourselves a nice meal. The breakfast's were very good and the donuts were especially popular with our sons. With close access to the BART this was a good base for us the explore San Francisco and to catch a game of baseball at the Oakland A's 23 July 2014
Rated 5.0 out of 5.0 by Amazing stay As always , berkely holiday inn express has the best staff , professional yet friendly. Enjoy my stay 23 July 2014
Rated 3.0 out of 5.0 by Good sleep! The price is not according to the hotel category and location. 18 July 2014
Rated 5.0 out of 5.0 by Great as usual Great staff. Excellent location. Walking distance to a great mix of restaurants. Just watch out for the Hipsters. 16 July 2014
Rated 5.0 out of 5.0 by Pleasant Stay Easy check-in, cookies in the evening, great restaurant next door, close to bay for good run, BART not TOO far away, room upgrade very nice, breakfast as expected. Exercise room barely adequate though. 13 July 2014
Rated 5.0 out of 5.0 by Pleasantly surprised We weren't at the hotel for long due to the number of events we were attending. I'm surprised that a hotel on busy University Avenue was so quiet. Once we were inside, you could easily forget the hotel is on a busy street. The hotel has an off street parking lot that was easy to access and we had no trouble with parking. The beds were comfortable, the room was very clean and the WiFi, refrigerator and microwave were great to have as we were traveling with two small children. 07 July 2014
Rated 5.0 out of 5.0 by Great experience Best hotel I've been in in years. Great staff and breakfast. Solid, quite bed. Stay here if you are going to Bay Area. 07 July 2014
Rated 1.0 out of 5.0 by Beware of sheets and lock door Had to move numerous time. Got dirty sheets. Parking lot full of trash and garbages overflowing. Breakfast was the same for two days. Food was hard and dry. 04 July 2014
Rated 1.0 out of 5.0 by Horrible Staff Service by Roshan Trainee Absolutely Rude, made it extremely difficult to book a room. Refused to provide a government rate when I had just called 3 minutes ago and talked to another hotel receptionist about providing me the government rate. Do not come here, staff is horrible and the manager is angry and follows you around everywhere in the morning while eating breakfast. Do not come here at all!!! I WILL NEVER COME HERE AGAIN!!!! Dont waist your money!!! 03 July 2014
Rated 3.0 out of 5.0 by Kindly, clean but falls far short Not suitable for handicapped patrons. Other than that, it was fine. Great location for restaurants, etc. Clean and quiet. I just wish they would try harder to meet special needs. 02 July 2014
Rated 3.0 out of 5.0 by Too expensive for average ammenities Too expensive for average amenities. Room was clean. All of the staff were very friendly and helpful. 26 June 2014
Rated 4.0 out of 5.0 by will return Staff is very friendly and helpful. Rooms are quiet and clean. AC is louder in some rooms than others. I stay here frequently and try to get a room with the quieter AC. 25 June 2014
Rated 2.0 out of 5.0 by Good service, a bit pricey I stayed for three nights. The first night I had problems with the A/C and so slept with the window open and earplugs (which I always do anyway). The next day I notified the desk of the A/C problem. That evening I had a very nice letter on my desk saying that the A/C required maintenance and they would be happy to move me to another room. I moved and ran the A/C in the other room. Maybe I wasn't using it properly but that A/C also didn't seem to work properly although my colleagues said their rooms were nice and cool/cold. It also took me two nights to figure out that the blackout curtain is behind the two other curtains in the room. I'm not a novice traveller but these rooms were a bit disappointing for the money. On the other hand, the staff were great. 25 June 2014
Rated 5.0 out of 5.0 by Excellence This facility is fully staff with professional and friendly people who care about their guests. Always get greeted with a smile. Very a accommodating. Love it 25 June 2014
Rated 4.0 out of 5.0 by Pleasantly surprised Expected a noisy place since it's in the heart of University ave, however it was quiet, parking great, and very clean. The breakfast was more than I expected. However I would warn anyone looking for something to eat in the area. Not a very great area to walk around in. 17 June 2014
Rated 5.0 out of 5.0 by QUICK OVERNIGHT STAY Arrived after 10PM and departed the following AM at about 8. Very courteous staff, clean, quiet room. Would appreciate even softer pillows! 12 June 2014
Rated 3.0 out of 5.0 by Average Hotel Pros: Breakfast included, decent TV, comfy bed, clean, good internet, friendly staff Cons: Price, Breakfast was mediocre, coffee was terrible, no pool, small fitness center Overall: I would stay here again if the need was there, however it probably wouldn't be my first choice. 02 June 2014
Rated 4.0 out of 5.0 by small but clean Quality beds and quiet. No frills breakfast. No pool. Staff was ok. I'd probably look to stay somewhere else next time. 01 June 2014
Rated 5.0 out of 5.0 by Stay A great place, location and the room was great. VERY CLEAN 29 May 2014
Rated 3.0 out of 5.0 by Junior suite I think it was a stretch to call it a Jr. Suite. I know I was very lucky and even getting a room because of graduation. The second night of my stay,I stayed in the room next door to the "junior suite" the only difference was an extra bed, no other amenities, nothing. 21 May 2014
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