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Rated 4.5 out of 5 by 216 reviewers.
Rated 4.0 out of 5.0 by Excellent value for money We chose this hotel for it's location, but found the hotel with good parking facilities, a friendly welcome and good facilities in the hotel. A definite re-visit when we go back to Birmingham. 25 September 2014
Rated 5.0 out of 5.0 by attentive staff felt welcome at check in and during my stay staff were very attentive and curtious 22 September 2014
Rated 5.0 out of 5.0 by nice place enjoyed my stay, no problems, would use again if in the area. 18 September 2014
Rated 5.0 out of 5.0 by excellent staff The staff at this hotel are the best I have experienced and I have plenty of experience! Nothing is too much trouble, they always have a smile and are knowledgeable about their hotel and others in the group. Amy is my 'go to' person - what a star. 16 September 2014
Rated 3.0 out of 5.0 by Poor breakfast experience Long wait for breakfast, no bacon, scrambled eggs and forks kept running out. The only socket in the room was out of reach of mirror and bedside cabinet. Air conditioning unit kept being switched on by staff making the room cold, so had to turn it off. Pillows could be improved. 15 September 2014
Rated 5.0 out of 5.0 by One night in Oldbury Arrived, tired and irritable, via the the UK combined car park system or Motorways, as they are often known ! Made welcome by staff who calmed and cosseted then forwarded to SLEEP in a comfortable bed. 13 September 2014
Rated 5.0 out of 5.0 by Friendly and welcoming hotel We stayed in this hotel using loyalty points as it was very good value . We used the hotel for an overnight stay on our journey to North Wales from Kent as it was well located. The room was clean and in good condition. The bed was fine for the night but upgrading the mattress would have made it prefect as our one was a little on the flimsy side. Breakfast was good quality and the addition of some hot items to the usual 'buffet' selection in all these hotels is a nice extra. The self service and restaurant areas were spotlessly clean. Although this was the usual 'tried and trusted ' Holiday Inn Express formula, our stay was really made by the staff who were very friendly and helpful. We have stayed in many of these hotels and this was one of the best., We would certainly use it again when next in the area and in fact did on our way back at the end of our holiday. 13 September 2014
Rated 5.0 out of 5.0 Great Weekend Break We chose this hotel as it was convenient for a creation Conference we were attending in West Bromwich. It proved to be an excellent choice of venue and we highly recommend it. The only minor let down was the slow breakfast service which did not keep up with the number of guests at the hotel one morning. 11 September 2014
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